Progressive Turnout Project

Community Manager

• Own the barber/stylist user experience, including clarity of expectations, ease of participation, and a consistent support pathway for questions, issues, and follow-up
• Support the team in building and maintaining the pipeline of participating shops and barber/stylist leaders by ensuring strong outreach materials, follow-up rhythms, and clear handoffs
• Create and maintain practical tools that support implementation (talk tracks, message templates, checklists, FAQs, and troubleshooting guides)
• Train, coach, and support Community Organizers and Communication Support Specialists to deliver a high-quality, consistent experience for barbers/stylists across states
• Coordinate milestone-based planning and readiness (events, civic moments, and activation weeks), ensuring hosts and partners have what they need, and that follow-up stays organized during surges
• Support barber/stylist leadership development, including identifying and supporting Shop Captains and other high-potential leaders within the program
• Collaborate with local partners (democracy/voting rights/advocacy organizations) to strengthen credibility, expand reach, and support activations
• Travel regularly (~1 day per week) to shops and/or partner activations as needed to strengthen relationships and improve program delivery
• Provide regular program updates to the Digital Director, including participant feedback trends, pipeline health, and operational risks
• Participate in end-of-cycle debrief and documentation after Election Day to capture learnings and recommendations for future cycles

Community Engagement Coordinator