Progressive Leasing

Director, Account Management – Purchasing Power

Progressive Leasing

full-time

Posted on:

Location Type: Hybrid

Location: Atlanta • United States

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Job Level

Lead

Tech Stack

Tableau

About the role

  • Lead, mentor, and develop a high-performing account management team
  • Set clear performance goals and provide regular feedback and coaching
  • Assist Account Managers to initiate and cultivate successful partnerships between Purchasing Power and assigned Clients
  • Plan and deliver support programs for the Strategic Account Management team and offer guidance on influencing and strengthening performance and partnerships
  • Optimize and manage business relationships with our largest broker partners to grow Purchasing Power’s client base
  • Act as the primary point of contact for escalated client issues
  • Develop and implement partner business plans and account plans strategies to drive client engagement and retention
  • Meet target revenue and adoption rates while focusing on customer penetration strategies and develop with accounts
  • Implement process improvements and develop standard operating procedures for account management
  • Utilize data and analytics to drive decision-making and process enhancements
  • Collaborate with senior leadership to develop and execute account management strategies
  • Align account management goals with overall business objectives
  • Identify upselling and other opportunities with existing accounts to drive revenue growth
  • Track and report on key performance metrics for the account management team
  • Provide regular updates to senior leadership on team performance and client satisfaction

Requirements

  • Bachelor's degree in Business, Marketing, or a related field
  • 8+ years of experience in B2B sales or account management, with at least 3 years in a leadership role
  • Proficient using Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, One Note)
  • Experience with CRM software (Salesforce) and data analytics tools (Tableau)
  • Strong leadership and people management skills
  • Strong understanding of Account Management Best Practices
  • Proven ability to build and maintain client and partner relationships
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving abilities
  • Ability to work in-office 3 days a week
  • Ability to travel 35% of the time
Benefits
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible working arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B salesaccount managementdata analyticsperformance metricsprocess improvementsbusiness planscustomer penetration strategiesupselling strategiesstandard operating procedures
Soft Skills
leadershippeople managementcommunicationinterpersonal skillsanalytical skillsproblem-solvingcoachingmentoringcollaboration
Certifications
Bachelor's degree