Product Designer

• Accountable for definition and execution of the long-term product vision, roadmap, and investment strategy, ensuring alignment with customer needs and company priorities
• Makes critical decisions on product portfolio trade-offs, resource allocation, and innovation bets, balancing short- and long-term priorities
• Partners with executive business unit leadership to drive strategic direction for the business unit and investment priorities
• Responsible for driving business outcomes including revenue growth, profitability, product adoption, and customer satisfaction in the ShareFile product line
• Oversees end-to-end Product Management, User Experience, and Engineering functions to deliver cohesive, innovative, and competitive offerings
• Accountable for product lifecycle management—from ideation and validation to delivery, scaling, and sunset decisions
• Establishes organizational structures, governance, and operating models to optimize efficiency, accountability, and scalability in the Engineering practice, and across Product Management and UX
• Manages significant budgets and global delivery models, ensuring effective coordination across time zones, distributed teams, and diverse cultures
• Creates and enforces standards for product quality, user experience, and engineering excellence, with measurable outcomes
• Champions adoption of modern SDLC practices, AI-enabled development, and data-driven decision making to accelerate speed-to-market
• Drives customer-centric innovation through market intelligence, competitive analysis, and direct engagement with key customers and partners
• Leads transformation initiatives to scale product and engineering functions in alignment with business growth and evolving market needs
• Directs multiple layers of leadership, ensuring talent pipelines, succession planning, and leadership bench strength
• Coaches senior leaders to improve managerial capability, organizational effectiveness, and employee engagement
• Promotes a high-performance, inclusive culture where innovation, accountability, and collaboration thrive
• Drives, data security, and operational resilience across product development activities
• Identifies and mitigates operational, market, and technical risks
• Leads M&A integration activities related to product and technology
• Acts as executive sponsor for major customer accounts and strategic partnerships, influencing renewal and expansion opportunities
• Drives strong collaboration with Sales, Marketing and Customer Experience teams, creating a unified and coherent strategy across Product and GTM functions
• Establishes KPIs and OKRs for product, engineering, and UX functions; ensures visibility of progress to executive leadership
• Regularly presents to C-suite executives on product performance, innovation pipeline, and organizational health
• Represents the company externally at industry forums, analyst briefings, and customer advisory boards

VP Product – PM, UX, Engineering

Lead Designer

Lead CX/UX Designer

Senior UX Developer

Senior UX Designer

Senior Director, Service Desk – End User Experience