Progress

Senior Manager, PFS Professional Services

Progress

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $156,815 - $193,713 per year

Job Level

About the role

  • Lead the successful delivery of multiple concurrent consulting engagements across commercial and regulated customers
  • Act as a trusted advisor to customer stakeholders, aligning solutions to business objectives, technical requirements, and value realization goals
  • Own engagement health, including scope, schedule, quality, and risk management
  • Ensure delivery aligns with applicable security, compliance, and governance requirements
  • Manage, coach, and mentor consulting team members across experience levels
  • Own project financials, including forecasting, utilization, and margin performance
  • Partner with sales and solution teams to support pre sales activities
  • Collaborate with internal stakeholders across sales, product, engineering, and operations

Requirements

  • Bachelor’s degree in a related field or equivalent practical experience
  • 8+ years of experience in consulting, professional services, or technology delivery roles
  • 3+ years of experience managing teams and leading client engagements
  • Strong client facing communication skills with the ability to engage both business and technical stakeholders
  • Proven ability to manage delivery execution, financial performance, customer satisfaction
  • Solid technical foundation with the ability to understand, discuss, and guide solution architecture and implementation decisions
  • U.S. citizenship is required due to being our federal group and relevant system access points
Benefits
  • Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan)
  • Tuition Reimbursement program
  • Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance
  • Competitive salary, uncapped commission, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
  • Flexible paid vacation time, paid day off for your birthday, and company holidays
  • A variety of leave plans, including Parental Leave
  • Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
solution architectureimplementation decisionsfinancial performancerisk managementproject managementconsultingtechnology deliveryforecastingutilizationmargin performance
Soft Skills
client facing communicationstakeholder engagementcoachingmentoringcollaborationleadershiporganizational skillsproblem solvingadaptabilitytrust building