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Inside Account Manager – DX ShareFile Key Accounts

Progress

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $48,600 - $56,700 per year

About the role

  • Work in tandem with a Field Key Account Rep to support and grow ShareFile’s top customers
  • Manage day-to-day sales activities, drive pipeline through targeted outreach, and support account execution to ensure ongoing value for our enterprise clients
  • Partner with Field Key Account Reps to execute territory and account plans, helping drive expansion, renewals, and overall account growth
  • Support outbound prospecting into named accounts via phone, email, and LinkedIn to generate meetings and build pipeline
  • Re-engage inactive or at-risk customers, identify upsell/cross-sell opportunities, and help shepherd them through the sales cycle
  • Manage all assigned ShareFile Key Account renewals, ensuring proactive customer engagement and on-time closures
  • Map account stakeholders and identify decision-makers using tools and research to enable multi-threaded selling
  • Coordinate product demos and discovery calls, supporting Field Reps with customer engagement and prep
  • Serve as a key point of contact for day-to-day questions and follow-ups, helping ensure a seamless customer experience
  • Collaborate cross-functionally with Marketing, Customer Success, and Product to drive account-based motions

Requirements

  • Experience in sales or outbound prospecting roles (e.g., BDR, Inside Sales Rep)
  • Strong relationship-building skills and a team-first mindset
  • A proactive, self-motivated approach to problem-solving and account development
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities, stay organized, and keep momentum in key accounts
  • Confidence using sales tools like Salesforce, LinkedIn Sales Navigator, and outreach platforms
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
salesoutbound prospectingaccount managementpipeline managementupsellingcross-sellingcustomer engagementmulti-threaded selling
Soft Skills
relationship-buildingteam-first mindsetproactive problem-solvingself-motivatedwritten communicationverbal communicationorganizational skillsability to manage multiple priorities