Progress

Senior Site Reliability Engineer

Progress

full-time

Posted on:

Location Type: Hybrid

Location: Belen • Costa Rica

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Job Level

Senior

Tech Stack

AnsibleAWSAzureChefCloudDockerGoogle Cloud PlatformKubernetesLinuxPuppetPythonTCP/IPTerraform

About the role

  • Safeguard systems against breaches and ensure compliance with PCI-DSS, HIPAA, SOC2, and other standards
  • Build and maintain scalable, secure services in Azure, AWS, or GCP using cloud-native tools
  • Automate routine tasks, manage backups, and configure servers for high availability and disaster recovery
  • Implement observability tools, optimize system performance, and proactively address issues
  • Participate in on-call rotations, troubleshoot service incidents, and lead postmortem reviews
  • Work closely with developers, QA, and support teams in agile environments
  • Handle complex customer account setups in coordination with Sales and Professional Services
  • Champion IaC practices using tools like Terraform, Ansible, Chef, or Puppet

Requirements

  • Proven experience in a Senior SRE or similar role in production environments
  • Strong skills in Windows/Linux, scripting (Shell, Python, PowerShell), and cloud services (ECS, EKS, S3, etc.)
  • Hands-on experience with Kubernetes, Docker, Rancher, and container orchestration
  • Familiarity with security protocols, network concepts (TCP/IP, HTTP, TLS), and compliance frameworks
  • Ability to debug, optimize, and automate to reduce operational toil
  • Excellent communication skills and a proactive, problem-solving mindset
  • Bachelor’s degree in Computer Science, Information Systems, or related field
  • Experience with PCI, HIPAA, and SOC2 compliance
  • Experience with cloud-hosted apps/services (Azure/AWS)
Benefits
  • Health insurance plan that provides coverage for a wide range of medical services, including doctor visits, dental, emergency care, and preventative care
  • Life and disability insurance for our employees
  • Competitive salary, bonus or commission (according to your position), and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
  • Paid day off for your birthday
  • A variety of leave plans, including additional paid time off and other leaves
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
WindowsLinuxscriptingShellPythonPowerShellKubernetesDockerTerraformAnsible
Soft Skills
communicationproblem-solvingproactive