Ownership and accountability for ensuring customer retention and growth within the assigned territory and portfolio.
Manage a healthy relationship with key stakeholders among the assigned set of accounts.
Ensuring multiple connections are established per accounts from various departments and roles to enable deeper account penetration with diverse Progress products like Sitefinity & MOVEit.
Understand primary use cases, and utilization patterns & map out proper Progress resources like system engineers or partners in country.
Maintain long-term relationships by understanding customer’s business and aligning our product's current & future value-driving higher adoption & revenue
Focused effort in the identification and execution of revenue expansion opportunities within assigned accounts, by distinct upsell and cross-sell motions
Accurate forecasting of any potential downgrades or churns, and offsetting them with a growth pipeline is an important part of the role
Manage a healthy and active pipeline to achieve and exceed quarterly/yearly goals.

Requirements

Technical software product sales & Latin America market experience
Bilingual in Spanish and English. Portuguese is desirable but not required
Solid communication, listening, presentation, and meeting facilitation skills to interact with technical stakeholders
Ability to gracefully handle and address customer questions and issues on the fly and to be innovative in solving customer challenges
Highly motivated self-starter with the ability to drive business independently
Solid working knowledge of SalesForce.com, LinkedIn Navigator, SalesLoft and Microsoft Office tools.
Excellent time management and organizational skills
Solid phone, interpersonal, and communication skills (written and verbal)
Motivation to achieve sales targets/goals & comfortable with a quota-based variable compensation.

Benefits

Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan.
Tuition Reimbursement program.
Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
Competitive salary, uncapped commission, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback.
Flexible paid vacation time, paid day off for your birthday, and company holidays.
A variety of leave plans, including Parental Leave.
Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical software product salesaccount managementrevenue expansionupsellingcross-sellingforecastingcustomer retentioncustomer growth

Soft Skills

communicationlisteningpresentationmeeting facilitationproblem-solvingself-startertime managementorganizational skillsinterpersonal skillsmotivation