Renewal Account Manager
Progress
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $62,475 - $77,175 per year
Job Level
Mid-LevelSenior
About the role
- Contact clients about their renewal plans
- Coordinate renewal tasks with internal teams, including: Account Management, Finance and Legal
- Collect and prepare data related to customer’s existing contract and product usage
- Support Account Management by identifying upsell / cross-sell opportunities
- Perform post renewal tasks such as booking orders, and maintain accurate records of renewal opportunities and contract records
Requirements
- Bachelor’s degree is preferred but not required
- Applicable experience in a similar renewals based role
- Strong analytical skills, disciplined attention to detail, highly organized and thorough
- Strong interpersonal skills
- CRM Experience
- Experience with Microsoft Office
Benefits
- Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan)
- Tuition Reimbursement program
- Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance
- Competitive salary, uncapped commission, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
- Flexible paid vacation time, paid day off for your birthday, and company holidays
- A variety of leave plans, including Parental Leave
- Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
analytical skillsattention to detailorganizational skillsinterpersonal skills
Certifications
Bachelor’s degree