Profile Software

Support Engineer

• Provide 1st and 2nd level technical support to internal users.
• Install, configure and troubleshoot Windows desktops, laptops, mobile devices and peripheral equipment.
• Manage Microsoft 365 users, licenses, mailboxes and groups.
• Administer Active Directory and Microsoft Entra ID user accounts, permissions and security groups.
• Prepare and deploy new devices (Windows installation, imaging, software deployment and configuration).
• Troubleshoot hardware, software, VPN, Wi-Fi, printer and network connectivity issues.
• Support Microsoft 365 applications including Outlook, Teams, OneDrive and SharePoint.
• Monitor, prioritize and resolve incidents and service requests through the IT ticketing system.
• Maintain IT asset inventory and lifecycle management of company equipment.
• Assist with IT procurement and onboarding/offboarding processes.
• Support endpoint management and device configuration through Microsoft Intune.
• Assist in the administration and monitoring of the company's on-premises and cloud infrastructure.
• Support endpoint security solutions and ensure compliance with IT security policies.
• Create and maintain technical documentation and internal IT procedures.
• Collaborate with Infrastructure, Network and Cybersecurity teams on internal IT projects.

Internal IT Support Engineer

SDET

• Design, develop, and maintain end-to-end automated test suites using Playwright framework for web application testing.
• Implement and execute performance and load testing using K6 or JMeter to validate system scalability and reliability.
• Build and maintain CI/CD pipeline integrations for automated test execution, reporting, and quality gates.
• Develop and maintain API test automation frameworks to ensure backend service quality.
• Work with product owners and project managers to define test strategies, acceptance criteria, and measurable quality goals.
• Analyze test results, identify patterns in failures, and provide actionable insights to development teams.
• Continuously improve test automation coverage, execution speed, and reliability.
• Champion best practices in test automation, including page object models, data-driven testing, and parallel execution.
• Collaborate with DevOps to integrate testing into deployment pipelines and ensure quality at every stage.
• Provide QA sign-off on releases, maintaining full accountability for product quality.

QA Automation Engineer – Investment Profile Software

Business Analyst

• Turn business problems into structured analysis, requirements and clear recommendations.
• Map and improve business processes, spotting opportunities to work smarter and apply AI.
• Support a portfolio of internal strategic projects — from market and competitor analysis to performance reporting.
• Help evaluate and roll out new tools, including AI productivity tools, and support adoption across teams.
• Track performance metrics and KPIs, and build reports and dashboards that give leadership clear visibility.
• Coordinate milestones, dependencies and actions across cross-functional initiatives, keeping stakeholders aligned.
• Prepare presentations and materials for senior management.

Business Analyst – Strategy & Transformation

Manager

• Manages every aspect of the real estate portfolio.
• Prepares the business plan for the development of hospitality activities.
• Manages all marketing and PR matters.
• Ensures customer satisfaction.
• Searches for new real estate opportunities.
• Manages any type of contract.
• Conducts and sends the necessary reports to the management.

Internal IT Support Engineer

QA Automation Engineer – Investment Profile Software

Business Analyst – Strategy & Transformation

General Prosperity Manager