Prodigal Company

Artificial Intelligence

• Testing and improving Spanish-language voice AI agents
• Providing customer support for live deployments during US business hours (Pacific Time)
• Review call recordings, transcripts, and AI interactions
• Identify language, pronunciation, conversational, and workflow issues
• Provide structured feedback to improve AI agent performance
• Support dedicated customers through email, tickets, and operational requests
• Troubleshoot basic issues and coordinate with internal teams for resolution
• Track customer feedback and communicate product improvement opportunities
• Help maintain a high-quality experience for live customers

Spanish Conversational-AI Specialist