Prodensa Europe

Business Analyst

• Work mode: 100% remote
• Contract type: freelancer / contractor
• Contract Length: 9 months
• Initiate, Plan, Control, Execute, and Close project deliverables following company-prescribed process to ensure business objectives are met within the Post Sales Salesforce space.
• Participate in implementation/enhancement projects for Salesforce using Agile methodologies
• Partner with process owners and business users on requirements and practices
• Play a key role in the entire project lifecycle from requirements to go-live
• Gather and document user stories using interviews, requirements workshops, site visits, business process flows, use cases, and scenarios.
• Provide knowledge, guidance and industry best practices towards solution design on the Salesforce platform
• Work with architects and developers to transform requirements into Salesforce features
• Participate in unit testing and system integration testing to validate development meets business requirements
• Prepare for user acceptances testing by writing test scripts and organizing test data for end users.
• Lead user acceptances testing events including managing/documenting bugs and enhancements resulting from testing
• Coordinate between development team and end users for bug retesting and resolution
• Prepare and provide demos as required to business process owners and other key stakeholders
• Support Project Managers with identifying risks, issues, and overall status updates
• Collaborate with other IT teams across the company including ERP, Security, BI, Master Data Management, etc.

Business Analyst – EMEA