Proative Technology

Operations

• Serve as a specialist in the support and evolution of critical GCP environments;
• Lead the resolution of complex and critical incidents, including cross-service scenarios;
• Define mitigation and incident recovery strategies;
• Conduct RCA and postmortems for P1 and P2 incidents, ensuring preventive and corrective action plans;
• Propose and implement improvements to architecture, capacity, performance, and reliability;
• Develop automations and infrastructure-as-code (IaC) using Terraform to reduce repetitive toil;
• Support cost optimization initiatives in partnership with FinOps, including periodic analyses and presentations;
• Participate in the planning and execution of the annual DR (disaster recovery) exercise;
• Support migration initiatives and the evolution of workloads to GCP;
• Provide technical mentoring for N1 and N2 teams, promoting standardization of runbooks, evidence, and operational best practices.

Senior Cloud Ops Analyst, GCP