Proative Technology

Analyst

• Administer and maintain the monitoring platform (Zabbix), ensuring availability, performance and continuous improvement;
• Instrument and configure monitoring for infrastructure, applications, networks and databases;
• Build and maintain operational and executive dashboards (Zabbix and Grafana);
• Define and evolve intelligent alerting rules to reduce noise and improve operational efficiency;
• Correlate metrics, logs and events to provide an integrated view of environments;
• Define and monitor SLIs, SLOs and reliability indicators;
• Automate processes and monitoring provisioning using scripts and API integrations;
• Support incident response and initial troubleshooting, ensuring SLA adherence;
• Collaborate with Cloud, SRE, Infrastructure, Database and Security teams to improve observability maturity;

Senior Observability Analyst