Pro Care Management GmbH

Procurement

• Managing an agreed portfolio of regional and national suppliers and handling operational tasks
• Independently conducting terms-and-conditions negotiations and annual review meetings with suppliers
• Responsible for supplier analyses and category (product-group) analyses
• Deriving effective measures based on business key performance indicators
• Responsible for purchasing projects as part of the onboarding process for new customers
• Monitoring the food market environment to support decision-making
• Continuously optimizing procurement processes and implementing new purchasing tools

Junior Buyer

Customer Support

• Build and maintain strong, long-term customer relationships
• Serve as the central point of contact and first point of contact in the internal office for assigned clients
• Guide and support new clients during system implementation
• Take responsibility for continuous account reviews and proactive communication with clients
• Communicate with and coordinate internal teams to resolve customer inquiries
• Ensure successful delivery and onboarding of our solutions for new customers
• Identify and pursue additional opportunities in collaboration with the sales team
• Prepare management reports and analyses for annual review meetings
• Maintain master data and handle complaints and customer requests as part of your daily tasks

Junior Buyer

Customer Support Representative