Senior Manager, Customer Acquisitions
PrizePicks
full-time
Posted on:
Location Type: Hybrid
Location: Atlanta • United States
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Salary
💰 $100,000 - $150,000 per year
Job Level
About the role
- Own customer acquisition planning and investment, having full ownership of the new member offer and referral program, aligning with the company’s growth objectives.
- Manage the multi-million dollar monthly new user incentive budget, working closely with Finance and other leaders of investment channels to ensure full alignment.
- Own reporting and performance tracking across core new user KPIs including but not limited to Conversion, CAC, LTV & Payback.
- Present, deliver insights and engage with senior and executive leadership; translating insights into repeatable playbooks.
- Maintain a clear line of sight on competitor activity and acquisition best practices.
- Develop strong relationships with cross-functional teams, including but not limited to Media, Analytics, Retention, Finance, Commercial and Product.
- Cultivate and maintain a performance-driven test & learn mindset, constantly demonstrably iterating and improving our approach.
- Ensure all promotions meet regulatory and compliance standards, particularly in a highly regulated DFS/gaming environment.
Requirements
- Bachelor’s degree in Marketing, Business Administration, or a related field (MBA preferred).
- 5+ years of experience in customer acquisition or growth marketing, ideally with hands-on experience managing the new user offer and/or referral program.
- Demonstrable experience in managing & optimizing a large budget, balancing volume with user quality.
- Experience in owning acquisition investment performance, with a deep grasp on new user investment best practices (core KPIs, ROI metrics, efficiency measures, etc.)
- Demonstrated success in scaling user bases effectively & efficiently.
- Very strong numerical and analytical skills, plus experience with analytics tools.
- Excellent communication, collaboration, and relationship-building skills.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
- Passion for sports and a deep understanding of sports fans’ motivations and behaviors.
Benefits
- Company-subsidized medical, dental, & vision plans
- 401(k) plan with company match
- Annual bonus
- Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!)
- Generous paid leave programs, including 16-week paid parental leave and disability benefits
- Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked
- Company-wide in-person events and team outings
- Lifestyle enhancement program
- Company equipment provided (Windows & Mac options)
- Annual performance reviews with opportunities for growth and career development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer acquisitiongrowth marketingbudget managementKPI trackingROI metricsanalytical skillsperformance optimizationuser base scalingregulatory complianceDFS/gaming environment
Soft Skills
communicationcollaborationrelationship-buildingadaptabilityanalytical mindsetperformance-driven mindsetinsight deliverycross-functional teamworkpresentation skillsproblem-solving
Certifications
Bachelor’s degree in MarketingBachelor’s degree in Business AdministrationMBA (preferred)