Privy

Marketing Operations

• Own the marketing tech stack – manage, optimize, and integrate tools like HubSpot.
• Lead database hygiene & lead flow management – ensure proper tracking, segmentation, and routing of all inbound and outbound leads.
• Campaign support – partner with demand gen and lifecycle marketing to execute email campaigns, landing pages, and A/B tests.
• Build reporting infrastructure – create dashboards to track funnel performance, campaign ROI, and attribution insights.
• Enable better decisions – analyze funnel metrics to identify drop-offs, optimize lead scoring, and recommend process improvements.
• Be the liaison to Sales Ops – ensure seamless handoff of MQLs and accurate pipeline tracking.
• Drive operational excellence – implement best practices in tagging, UTM tracking, lead enrichment, and nurture logic.

Marketing Operations Manager

Solutions Engineer

• - Develop and maintain deep expertise in Privy’s email and SMS marketing platform to guide new clients through setup, integrations, and advanced use cases during onboarding.
• - Partner with Sales to win new business by helping prospects understand what Privy can do for their ecommerce growth.
• - Own the end-to-end onboarding experience for new Privy clients — from kickoff to successful launch — ensuring every account is fully set up, trained, and seeing measurable results.
• - Run technical discovery sessions: gather requirements, explore creative solutions, explain tradeoffs, and capture insights for our Product team.
• - Build and deliver proofs of concept for brands with more complex needs, working alongside our onboarding and engineering teams.
• - Support customers and partners using custom or advanced integrations.
• - Create technical resources—guides, code snippets, tutorials—that show customers how to implement features and follow best practices.
• - Act as a creative problem solver, helping brands unlock new ways to use Privy for revenue growth.
• - Work with integration partners to ensure smooth, high-quality connections that improve the customer experience.