PrivateDoc

Business Operations

• Own and drive a portfolio of high-priority workstreams and initiatives. Translate leadership priorities into clear plans, coordinate execution across teams, and ensure consistent follow-through. Identify bottlenecks, surface tradeoffs, and inform prioritization and resource allocation decisions in partnership with the COO and functional leaders.
• Conduct cross-functional analyses across Finance, HR, Risk, and other operational areas to identify trends, inefficiencies, and opportunities. Build dashboards where needed, but primarily translate data into clear insights and recommendations that inform leadership decisions.
• Own and improve core operating mechanisms across the Global Shared Services portfolio (e.g., prioritization, tracking, and cross-functional coordination). Streamline workflows, reduce manual work, and strengthen internal systems. Build scalable solutions that enable teams to operate more effectively as GD grows.
• Identify and implement practical AI and automation opportunities — including workflow automation, analytics enhancement, and knowledge management — with a focus on reducing manual effort and improving decision-making.
• Drive initiatives such as audit follow-up, compliance improvements, cost-efficiency efforts, and policy rollouts. Structure ambiguous problems, align stakeholders, and deliver results across teams.
• Act as a high-trust thought partner to the COO and functional leaders. Help diagnose challenges, evaluate tradeoffs, and shape solutions to high-impact operational questions, particularly where priorities or the path forward are unclear.

Senior Manager, Business Operations

Associate

• Support the execution of high-priority fundraising initiatives, working closely with Special Projects team and senior leadership
• Contribute to the development of concept notes, pitch decks, briefing materials, and engagement plans for major donors and partners
• Help coordinate cross-functional inputs from Programs, Product, Research, Finance, and Programs teams
• Research and “sleuth” potential new funders, partners, and strategic opportunities
• Support early-stage scoping of new ideas by gathering background research, synthesizing insights, and flagging promising leads
• Track emerging themes and opportunities relevant to GiveDirectly’s fundraising and program ambitions
• Build and maintain systems, trackers, and documentation that help the Special Projects team operate efficiently and at high quality
• Support Salesforce and internal tracking to ensure engagement records, timelines, and deliverables are up to date
• Help institutionalize learnings from donor engagements and special projects to improve future work
• Support logistics, preparation, and follow-up for donor meetings, events, and field visits
• Help ensure donor experiences are thoughtful, well-coordinated, and aligned with GiveDirectly’s values and strategy

Associate, Special Projects

Manager

• Own a rich project management plan and coordinate with stakeholders to ensure successful end-to-end execution
• Design operational models for new programs, including assessing trade-offs of different design decisions (e.g., targeting, payments, customer service)
• Define, track, and report operational and efficiency metrics
• Dynamically identify operational vulnerabilities (e.g. fraud, brand risk etc) and create solutions to de-risk
• Directly supervise multi-layered teams whose responsibilities include field team hiring and management, operations quality assurance, and business diligence support
• Lead cross-functional project teams, managing internal stakeholders and ensuring strong delivery of projects
• Directly manage one or more Managers to deliver high-quality operations and programming
• Create a strong team culture rooted in GD’s values. Cultivate and grow exceptional talent.
• Establish and maintain high-quality relationships with donors and operational partners
• Drive communication and alignment across a variety of internal and external stakeholders, including GD senior management, donors, operational partners, researchers, and payment providers
• Contribute to project design and project-manage new opportunities
• Scope new markets, including operational diligence, feasibility, and risk assessments for pilots and inbound proposals
• Identify and pursue fundraising opportunities for new programs
• Collaborate with partnerships team to create content to drive donor conversations and position GiveDirectly as a leader in the global cash space

Senior Manager

• Identify and shape high-potential opportunities – Build and refine a pipeline of “big bet” initiatives by synthesizing internal priorities, market signals, and emerging trends, and rapidly translating ambiguous ideas into clear strategies, theories of change, and milestones with success metrics.
• Own and drive end-to-end execution of priority initiatives – Take ownership for advancing one high-stakes opportunity at a time from concept through execution, maintaining momentum over weeks or months and increasing hit rates across a portfolio of bets.
• Lead complex cross-functional collaboration – Align and mobilize teams across Product, Programs, Research, Finance, and other functions to unlock new funding pathways and deliver against ambitious, organization-wide goals.
• Build and manage high-value external relationships – Develop new partnerships with senior stakeholders, particularly in technically sophisticated and fast-evolving sectors, and support or lead engagement with major donors, foundations, and strategic partners.
• Develop tailored partnership and funding strategies – Create bespoke engagement plans, pitch materials, and narratives that resonate with specific partners and unlock large-scale, funding opportunities.
• Support high-stakes decision making and leadership engagement – Partner closely with senior leadership (including at CEO and Board level) to prepare for critical external meetings and gatherings.

Senior Manager, Business Operations

Associate, Special Projects

Senior Manager

Senior Manager, Special Projects