Private Medical

Chief Technology Officer

• Partner directly with the CEO and senior leadership to develop and own Private Medical’s multi-year technology roadmap, spanning clinical operations, member experience, data management, and internal systems.
• Identify and evaluate technologies, both emerging (including AI) and well established, and translate them into concrete, prioritized opportunities for the business.
• Own the technology budget and provide regular reporting to the CEO and Board of Directors on progress, priorities, and ROI.
• Lead the design and implementation of AI-powered tools that enhance the productivity and effectiveness of our clinical teams — from intelligent documentation and ambient scribing to proactive care gap identification and predictive analytics.
• Develop next-generation member-facing technology, including mobile and digital communication tools that reflect the premium, personalized nature of our brand.
• Drive the continued evolution of our Salesforce CRM platform and its deep integration with Elation, our Electronic Health Records (EHR) system.
• Lead the design of internal processes and data flows that enable our clinical teams to provide proactive, data-driven, best-in-class care and enable appropriate performance management.
• Ensure our employees receive high-quality device management, IT support, and cybersecurity protection across all offices and remote environments.

Head of Technology – CTO, Primary Care – Concierge Medicine

Digital Marketing

• Lead and execute a comprehensive digital marketing strategy focused on driving qualified leads and revenue for our high value product
• Own and optimize SEO strategy, including technical SEO, website optimization, keyword targeting and content development to improve organic rankings and visibility
• Plan and manage performance marketing campaigns across paid channels (search, display, social) continuously optimizing for ROI and conversion rates
• Oversee redevelopment of company website and external facing digital assets
• Develop and refine compelling pitch materials that clearly articulate the Private Medical narrative and resonate with partners and key stakeholders
• Lead public relations strategy to enhance brand visibility and secure high-impact earned media opportunities
• Pursue media and speaker engagements, including podcasts
• Support thoughtfully curated content and event initiatives (including newsletters, salon series, and executive events) that drive engagement, reinforce brand positioning, and complement broader digital growth efforts
• Stay ahead of industry trends, emerging tools, and best practices in digital marketing, SEO and audience targeting.

Head of Marketing – Digital Marketing, Concierge Medicine

Backend Engineer

• Administer user accounts, groups, and policies in Google Workspace and JumpCloud.
• Manage SaaS tools including Zoom, RingCentral, Salesforce, and Exclaimer.
• Review and test SAML/SSO integrations for new applications.
• Support JAMF Pro workflows including device profiles and app deployment.
• Troubleshoot access, authentication, and provisioning issues escalated from Tier 1.
• Escalate complex system issues to Systems Administrator II.
• Collect requirements for new tools or workflows and support project planning.
• Provide on-site support 2–3 days per week within the assigned region.
• Travel as needed for hardware rollouts and network upgrades.
• Maintain system and workflow documentation in Confluence.
• Draft end‑user communications for updates and new releases.

macOS Systems Administrator – IT, JAMF, SSO, AWS, Python

Executive Assistant

• Provide concierge services for patients, comprised of helping with prescriptions, patient interface with other offices and hospitals, appointments, follow-ups, tracking appointments, facilitating patient needs, and developing a sincere relationship
• Respectful, responsive email and phone communication with both prospective and current patients
• Warmly greet and help patients with check in/out
• Schedule appointments for physician with corresponding reminders
• Coordinate and track outside consults, tests, and imaging studies for patients
• Obtain prior authorizations for prescriptions and diagnostic companies
• Upload labs and other outside documentation into Electronic Medical Record (EMR)
• Answer and triage phone calls
• Other assigned responsibilities and projects as needed

Patient Care Administrator, Healthcare Experience Preferred

System Administrator

• Administer user accounts, groups, and policies in Google Workspace and JumpCloud.
• Manage SaaS tools including Zoom, RingCentral, Salesforce, and Exclaimer.
• Review and test SAML/SSO integrations for new applications.
• Support JAMF Pro workflows including device profiles and app deployment.
• Troubleshoot access, authentication, and provisioning issues escalated from Tier 1.
• Escalate complex system issues to Systems Administrator II.
• Collect requirements for new tools or workflows and support project planning.
• Provide on‑site support 2–3 days per week within the assigned region.
• Travel as needed for hardware rollouts and network upgrades.
• Maintain system and workflow documentation in Confluence.
• Draft end‑user communications for updates and new releases.

IT Systems Administrator – Tier 2 Support – Healthcare

• Partner with CEO and leadership to develop technology roadmap
• Lead the design and implementation of AI-powered tools
• Manage internal IT teams and third-party vendors
• Ensure compliance with HIPAA and member health data security
• Build scalable infrastructure to support growth

Head of Technology – CTO, Primary Care – Concierge Medicine

Head of Marketing – Digital Marketing, Concierge Medicine

macOS Systems Administrator – IT, JAMF, SSO, AWS, Python

Patient Care Administrator, Healthcare Experience Preferred

IT Systems Administrator – Tier 2 Support – Healthcare

Director – Technology, Healthcare – Concierge Medicine