Program Manager
Private Label Staff
full-time
Posted on:
Location Type: Hybrid
Location: Baltimore • Maryland • United States
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About the role
- Serve as the primary point of contact for client leadership and program stakeholders.
- Build and maintain trusted relationships with procurement teams, agency leadership, and operational stakeholders.
- Maintain a regular onsite presence with client teams to ensure alignment, responsiveness, and strong working relationships.
- Facilitate regular client meetings, program reviews, and strategic planning discussions.
- Identify opportunities to expand program utilization across departments, teams, or functional areas.
- Partner with agency stakeholders to anticipate workforce needs and align staffing solutions accordingly.
- Collaborate with program leadership to introduce new solutions, services, or staffing models that support evolving client priorities.
- Help maximize the long-term value and impact of the program through proactive engagement and solution development.
- Leverage experience in government sales and account management to strengthen the partnership and ensure program success.
- Provide strategic insights on workforce trends, hiring challenges, and talent availability.
- Support the client in developing effective workforce strategies aligned with program capabilities.
- Partner closely with the Program Director to ensure staffing delivery aligns with client expectations and operational needs.
- Communicate client priorities and feedback to the program delivery team.
- Escalate and resolve client concerns when necessary to maintain program performance and client satisfaction.
Requirements
- Minimum Experience: Experienced 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
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Soft Skills
relationship buildingcommunicationstrategic planningproblem solvingcollaborationclient managementstakeholder engagementproactive engagementinsight developmentstaffing solutions