PRISM+

Customer Support

• Respond to customer inquiries and provide accurate information and assistance
• Troubleshoot and resolve customer issues related to our products
• Ensure timely and effective communication with customers
• Collaborate with internal teams to address customer concerns and provide feedback for improvements
• Maintain thorough knowledge of our products, promotions, and company policies

Freelance Customer Service Officer

Supply Chain

• PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.
• We are looking for a detail-oriented and proactive **Supply Chain Executive** to join our dynamic team. You will be responsible for managing end-to-end supply chain processes, ensuring efficient inventory management, and optimizing logistics to support our expanding operations. This role requires strong analytical skills, a problem-solving mindset, and the ability to work cross-functionally with internal and external stakeholders.
• - **Inventory Management:** Monitor stock levels, forecast demand, and ensure optimal inventory levels to prevent overstocking or stockouts.
• - **Procurement & Supplier Management:** Work closely with suppliers to manage procurement activities, negotiate contracts, and ensure timely delivery of goods.
• - **Logistics & Warehousing:** Coordinate inbound and outbound logistics, manage warehouse operations, and optimize supply chain workflows to improve efficiency.
• - **Order Fulfillment & Distribution:** Ensure timely processing of orders, liaise with third-party logistics (3PL) providers, and manage distribution channels.
• - **Data Analysis & Reporting:** Analyze supply chain data, generate reports, and provide insights to improve supply chain performance and cost efficiencies.
• - **Process Improvement:** Identify gaps in the supply chain process and implement solutions to enhance overall operational effectiveness.
• - **Cross-Functional Collaboration:** Work closely with internal teams such as Sales, Marketing, and Customer Service to ensure smooth supply chain operations.