Operations Director
Priory
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Take full ownership of site performance, ensuring services consistently deliver safe, effective, and commercially sound outcomes.
- Oversee quality, staffing, and financial performance, using data and insight to identify opportunities and drive continuous improvement.
- Lead and manage Site Leaders, holding them accountable for delivery against key quality indicators, operational targets, and budgeted revenue and EBITDA.
- Ensure regulatory compliance, respond effectively to audits and inspections.
- Build high-performing teams by prioritising recruitment, retention, and development, coaching leaders and strengthening succession pipelines.
- Responsibility for budget management, risk, and reputation.
- Foster a culture of accountability, excellence, and continuous improvement across all services.
Requirements
- A credible and experienced operational leader with a strong track record in site or regional management within Health and Social Care.
- Experience of leading multi-site services, ideally within private healthcare, social care, or education.
- Strong understanding of financial and operational performance, including cost control and budget delivery.
- Experience leading diverse teams, developing services, and working within matrix organisations.
- Ability to influence across functions to deliver results.
- Experience of conducting investigations from both HR and clinical or care perspectives.
- Proven ability to improve performance, strengthen teams, and deliver sustainable outcomes.
- Exceptional communication skills, with the ability to adapt style to engage and influence a wide range of stakeholders.
Benefits
- Car Allowance
- Private Medical Insurance
- 25 days Annual Leave + Bank Holidays + additional day’s leave for your Birthday!
- Annual leave entitlement increases based on length of service: 27 days after 5 years’ service and 30 days after 10 years’ service
- Length of service recognition awards – every 5 years
- Employee Assistance Programme
- Initial Disclosure Check Cost covered, if applicable to role
- ‘My Possible Self’ App and health-related benefits
- Online discounts and cashback rewards – Priory Perks
- Smart Technology scheme (qualifying period)
- Cycle to work scheme (qualifying period)
- Smart Holidays (qualifying period)
- Gym Flex (qualifying period)
- Eye Care Vouchers
- ‘Cash for Colleagues’ – Employee referral scheme
- Access to development opportunities
- Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
- Leadership & management development
- Parental Leave Gift
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
budget managementfinancial performancecost controlregulatory compliancedata analysisperformance improvementrisk managementauditsinspectionssite management
Soft Skills
leadershipcommunicationteam developmentinfluenceaccountabilitycoachingcontinuous improvementstakeholder engagementadaptabilityproblem-solving