Primis

Director

• The Director of Strategic Lending Solutions leads the development and management of mortgage products, identifying market opportunities and ensuring compliance with regulatory and investor requirements.
• It drives product innovation, pricing, digital enhancements, and borrower experience improvements while serving as a subject matter expert for internal and external partners.
• The role analyzes performance metrics to optimize products and supports strategic planning.
• It also oversees post‑closing operations, sub-servicer performance, and MERS accuracy, ensuring strong operational execution through collaboration with cross‑functional teams.
• Identify market gaps and opportunities; lead ideation, research, design, pricing, and feature development for new mortgage products or enhancements.
• Ensure all products meet federal/state regulations, investor guidelines, and internal risk tolerances; partner with compliance teams to navigate changes in QM/ATR, fair lending, and agency requirements.
• Track key metrics (e.g., origination volume, pull-through, profitability, investor execution, recapture rates); analyze performance and recommend iterative improvements.
• Serve as the subject matter expert for internal teams and external partners (brokers, realtors, investors); present product updates to executive leadership and contribute to strategic planning.
• Drive digital enhancements, automation, and borrower experience improvements in partnership with technology teams to increase efficiency and competitiveness.
• Regular, reliable, and predictable attendance.
• Oversees all post‑closing mortgage operations, manages the sub-servicer relationship, ensures accurate MERS reporting, and maintains compliance with all regulatory and investor requirements.
• Leads staff, monitors QC and risk metrics, and delivers operational and performance reporting across the mortgage portfolio.
• Collaborate closely with Underwriting, Secondary Marketing, Capital Markets, Compliance, Legal, Risk, Operations, IT/Technology, Sales, and Marketing to ensure seamless product launches and lifecycle management.
• Monitor industry trends, competitor offerings, economic indicators, and borrower behaviors to inform product positioning, pricing strategies, and go-to-market plans.
• Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures including, but not limited to Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices.
• All other duties as assigned.

Director of Strategic Lending Solutions

• Provide executive leadership and strategic direction for SBA lending as a core growth platform.
• Direct and monitor the ongoing operating activities of the SBA lending department, ensuring compliance with government regulations (SOPs).
• Develop and lead strategic planning initiatives and operations that support growth and reduce risk while maintaining a focus on customer service.
• Approve, decline, and review underwriting of loans in compliance with Bank Credit Policy and government guaranty requirements.
• Manage the SBA loan secondary market sales process to ensure all eligible SBA loans are bid and sold, if the bank elects to engage in loan sales.
• Serve as an Executive Member of the Credit Committee.
• Review credit submissions for approval and make recommendations of credit approvals to executive credit team and the Board.
• Maintain an in-depth working knowledge of government program products and services.
• Ensure the quality and consistency in underwriting of loans and overall credit quality.
• Ensure compliance with government requirements regarding eligibility, credit, servicing and liquidation.

Director of Strategic Lending Solutions

Director of SBA Lending – Executive Credit Officer