Prime System Solutions

Technical Operations Coordinator

Prime System Solutions

full-time

Posted on:

Location Type: Remote

Location: Philippines

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About the role

  • Support day-to-day operational and administrative tasks to help keep internal workflows organized and on track
  • Maintain accurate documentation, process notes, and task follow-ups
  • Assist in improving and maintaining structured workflows and operational processes
  • Help ensure tasks, follow-ups, and action items are completed in a timely manner
  • Support team coordination and contribute to overall operational efficiency
  • Assist with initial outbound outreach through cold calling and follow-up communication
  • Use structured scripts to help qualify prospects and book meetings
  • Track outreach activity and maintain accurate updates in the CRM system
  • Keep contact lists clean, organized, and updated with relevant notes and next steps
  • Support the team in maintaining consistency across prospecting activities
  • Schedule and manage social media posts across designated platforms
  • Assist with basic marketing automation workflows, including: email campaigns, follow-up sequences, contact list segmentation
  • Help ensure marketing activities are executed accurately and on schedule
  • Support campaign consistency, follow-through, and process compliance
  • Assist with light coordination of marketing-related tasks and content scheduling
  • Maintain clean and accurate CRM records
  • Update client and prospect information, notes, and activity logs
  • Help monitor workflow progress and ensure important updates are captured properly
  • Support process discipline by helping maintain organization and accountability across tasks and systems

Requirements

  • Previous experience in an Operations Coordinator, Administrative Support, Technical Coordinator, Sales Support, Lead Generation, Marketing Support, or similar role
  • Strong organizational skills and ability to manage multiple priorities
  • Excellent written and verbal communication skills
  • Comfortable following structured processes and working independently in a remote environment
  • Detail-oriented with strong follow-through and task ownership
  • Comfortable supporting outbound outreach and client-facing coordination
  • **Preferred / Nice to Have**
  • Experience working in an MSP (Managed Service Provider), B2B services, or another structured service-based environment
  • Familiarity with tools such as:
  • Autotask
  • IT Glue
  • CRM platforms
  • marketing automation tools
  • task/project management systems
  • Experience supporting sales, operations, or service teams
  • Exposure to technical services, service desk, or IT-related environments is a plus
Benefits
  • Remote Setup
  • Competitive Compensation
  • Paid Time Off / Leave Credits
  • Government-Mandated Benefits
  • HMO
  • Opportunity to work in a structured, growth-oriented environment
  • Exposure to operations, sales support, marketing execution, and technical service workflows
  • Career growth opportunities for candidates looking to build experience in operations, coordination, and business support
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
marketing automationemail campaignstask managementlead generationoutbound outreachCRM managementprocess documentationworkflow organizationdata entryclient coordination
Soft Skills
organizational skillscommunication skillsdetail-orientedtask ownershipindependent workfollow-throughtime managementteam coordinationprocess complianceadaptability