Operations & Project Manager
Jobrack
Project Manager – Operational Excellence
Prime System Solutions
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇿🇦 South Africa
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Conduct current-state assessments of business processes to identify improvement opportunities.
- Develop and execute project plans to address gaps and drive measurable operational improvements.
- Manage multiple process improvement initiatives simultaneously, ensuring timely delivery and alignment with organizational goals.
- Lead project tracking, action item management, deliverables, team communication, and progress reporting.
- Partner with leadership teams to identify, prioritize, and implement process enhancements using data-driven insights.
- Integrate and analyze data from multiple sources to provide actionable recommendations to leadership.
- Communicate effectively across all levels of the organization — both verbally and in writing.
- Address ad hoc operational challenges with urgency, ensuring positive business and customer outcomes.
- Act as a liaison between Customer Experience and Product teams, identifying key opportunities for improvement and supporting change management during new rollouts.
Requirements
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- 3–5 years of professional experience in project management, operations, or process improvement.
- Strong communication, organizational, and stakeholder management skills.
- Proven ability to lead and influence cross-functional teams.
- Customer-centric and proactive approach to problem-solving.
- Skilled in developing relationships across teams and driving change through collaboration.
- Excellent time management skills with experience working under tight deadlines.
- Ability to translate business requirements into actionable project plans.
- Proficient in using and interpreting quantitative and qualitative data for decision-making.
- Advanced proficiency in Microsoft Excel, Word, and PowerPoint.
- Strong analytical and critical thinking skills, with the ability to work both independently and in a team.
- Passion for improving processes and driving operational excellence.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementprocess improvementdata analysisquantitative data interpretationqualitative data interpretationtime managementstakeholder managementchange managementoperational excellence
Soft skills
communicationorganizational skillsleadershipproblem-solvingcollaborationanalytical thinkingcritical thinkingrelationship buildingcustomer-centric approachproactive approach
