Verify insurance coverage and policy limits with relevant carriers. Confirm healthcare provider details and gather treatment information. Obtain supporting documentation such as medical records, bills, incident reports, and insurance correspondence. Communicate professionally with clients, insurance adjusters, and medical providers to facilitate timely and accurate information gathering. Maintain accurate and up-to-date records in the firm’s case management system. Flag discrepancies or missing data for attorney review. Collaborate closely with intake and litigation teams to ensure a smooth transition from claim evaluation to case development. Perform additional duties and administrative tasks as needed to support the team.
Requirements
2+ years of paralegal, claims processing, or insurance-related experience (personal injury experience strongly preferred). Strong organizational and analytical skills with exceptional attention to detail. Professional and effective written and verbal communication skills. Proficiency in Microsoft Office and legal case management software. Ability to handle sensitive information with discretion and integrity. Strong work ethic and the ability to meet deadlines in a high-volume environment.