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People Operations

• Partner with the VP, People & Culture to identify gaps in existing HR processes and programs and recommend practical, people-centered approaches to modernize program delivery, balancing efficiency with a people-first experience
• Evolve the employee handbook and people policies to reflect our values and culture
• Maintain accuracy and integrity of employee data across our HRIS, ensuring records, org charts, and reporting are always current
• Handle all documentation required for immigration purposes for future employees and current employees
• Act as a trusted advisor to managers and employees on matters including performance management, workplace concerns, policy interpretation, and team dynamics
• Lead employee relations matters, including investigations, with discretion, sound judgment, and a consistent, fair process
• Coach people managers on giving effective feedback, navigating difficult conversations, and building high-performing teams
• Proactively identify people risks and opportunities and bring forward informed recommendations to address
• Support the identification of capability gaps and recommend training programs to increase skills across the business
• Design and deliver in-house training programs aligned to business goals
• Support the design and execution of employee engagement initiatives, including employee engagement surveys, recognition programs, and culture-building activities
• Actively participate in the social committee and support the planning and execution of company-wide events
• Lead the planning and delivery of P&C-sponsored activities, cultural events, and recognition programs
• Gather and analyze feedback to help improve workplace culture and employee experiences
• Provide occasional cross-functional coverage, such as restocking snack supplies, to ensure a smooth and welcoming workplace experience
• Own and managing the full-cycle recruitment process for designated roles, including posting roles, pre-screening, scheduling interviews, communication with candidates, and preparing offer documents
• Partner with hiring managers to develop role profiles, define evaluation criteria, and deliver a consistent, high-quality candidate experience at every stage
• Lead intake meetings with hiring managers to understand team needs, set expectations on process and timelines, and act as trusted advisor throughout the search
• Draft and post compelling job advertisements that reflect the company’s brand and attract diverse, qualified candidates
• Manage offer processes including preparing offer letters, conducting reference checks, and supporting negotiations where applicable
• Work closely with the Marketing team to build a compelling employer value proposition and brand story to attract candidates

People & Culture Generalist