Senior Manager, Software Engineering

Press Ganey

full-time

Posted on: 9/7/2025

Location: Illinois, Massachusetts • 🇺🇸 United States

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💰 $130,000 - $160,000 per year

Senior

AzureCloudKubernetesMicroservices.NETSQL

About the role

Manage and mentor a cross-functional Agile engineering team to deliver high-quality, scalable SaaS solutions.
Translate company and product goals into actionable engineering objectives .
Foster a culture of accountability, collaboration, and continuous improvement.
Contribute to architecture discussions, ensuring designs align with business needs and cloud best practices.
Support modernization initiatives, including migration to Kubernetes for improved reliability and scalability.
Partner with product and operations to help minimize production downtime and enhance resilience.
Ensure Agile practices are followed to maintain focus on top priorities and deliver results predictably.
Champion best practices in CI/CD, automated testing, and system monitoring.
Track and report metrics for system uptime, performance, and delivery effectiveness.
Act as a senior technical resource able to step in on complex .NET or SQL challenges when needed.
Assist teams with debugging, performance optimization, and architectural problem-solving.

Bachelor’s or Master’s degree in Computer Science , Engineering, or related field.
8+ years of experience in software engineering with 3–5+ years in a leadership role managing Agile teams.
Strong expertise in Microsoft .NET, MSSQL, and Azure Cloud.
Experience contributing to cloud-native initiatives and Kubernetes migrations.
Solid understanding of SaaS architectures, scalability, and high-availability systems.
Demonstrated ability to reduce downtime and improve operational reliability.
Strong leadership skills with a proven ability to keep teams focused on high-priority goals.