Presidio

Account Manager, SLED

Presidio

full-time

Posted on:

Location Type: Remote

Location: District of ColumbiaMarylandUnited States

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Tech Stack

About the role

  • Develop and strengthen relationships with existing customers, ensuring high customer satisfaction and identifying upsell/cross-sell opportunities.
  • Develop and execute account plans that align with your sales targets and the customer’s business objectives.
  • Collaborate with internal teams to leverage resources and technology solutions.
  • Maintain a strong operational understanding of your accounts, ensuring seamless delivery of services and solutions.
  • Track performance metrics, forecast revenue, and analyze account health.
  • Build and maintain relationships with Presidio’s technology partners, such as AWS, Microsoft, and Cisco, to create joint go-to-market strategies and drive value to your customers.
  • Meet or exceed your assigned revenue targets and customer engagement goals through proactive relationship management and consultative selling.

Requirements

  • 5 years of account management or sales experience, preferably in the technology industry.
  • A minimum of 3 years in the SLED/ Public Sector space specific technology sales.
  • Proven track record of meeting or exceeding sales targets with a focus on customer retention and new business development.
  • Strong operational skills: Ability to manage multiple accounts with a focus on efficiency, forecasting, and account health tracking.
  • Significant existing relationships with public sector decision makers in the local market.
  • Excellent communication and interpersonal skills: Ability to build relationships at all levels of the customer organization.
  • Bachelor’s degree in business, sales, or related field.
  • Highly motivated and results-driven, with a passion for building relationships and delivering customer success.
  • Ability to work both independently and as part of a collaborative team.
  • Problem-solving mindset with a focus on delivering tailored solutions to customer challenges.
Benefits
  • Presidio has a strong commitment to the community we serve and our employees.
  • Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementsales experiencecustomer retentionnew business developmentforecastingaccount health tracking
Soft Skills
communication skillsinterpersonal skillsrelationship buildingproblem-solvingcollaborative teamworkresults-drivenhighly motivated