
Account Manager, SLED
Presidio
full-time
Posted on:
Location Type: Remote
Location: District of Columbia • Maryland • United States
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Tech Stack
About the role
- Develop and strengthen relationships with existing customers, ensuring high customer satisfaction and identifying upsell/cross-sell opportunities.
- Develop and execute account plans that align with your sales targets and the customer’s business objectives.
- Collaborate with internal teams to leverage resources and technology solutions.
- Maintain a strong operational understanding of your accounts, ensuring seamless delivery of services and solutions.
- Track performance metrics, forecast revenue, and analyze account health.
- Build and maintain relationships with Presidio’s technology partners, such as AWS, Microsoft, and Cisco, to create joint go-to-market strategies and drive value to your customers.
- Meet or exceed your assigned revenue targets and customer engagement goals through proactive relationship management and consultative selling.
Requirements
- 5 years of account management or sales experience, preferably in the technology industry.
- A minimum of 3 years in the SLED/ Public Sector space specific technology sales.
- Proven track record of meeting or exceeding sales targets with a focus on customer retention and new business development.
- Strong operational skills: Ability to manage multiple accounts with a focus on efficiency, forecasting, and account health tracking.
- Significant existing relationships with public sector decision makers in the local market.
- Excellent communication and interpersonal skills: Ability to build relationships at all levels of the customer organization.
- Bachelor’s degree in business, sales, or related field.
- Highly motivated and results-driven, with a passion for building relationships and delivering customer success.
- Ability to work both independently and as part of a collaborative team.
- Problem-solving mindset with a focus on delivering tailored solutions to customer challenges.
Benefits
- Presidio has a strong commitment to the community we serve and our employees.
- Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementsales experiencecustomer retentionnew business developmentforecastingaccount health tracking
Soft Skills
communication skillsinterpersonal skillsrelationship buildingproblem-solvingcollaborative teamworkresults-drivenhighly motivated