Presidio

Customer Success Manager

Presidio

full-time

Posted on:

Location Type: Remote

Location: California • United States

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Tech Stack

AWSCloud

About the role

  • Serve as the primary point of contact and liaison between Presidio and AWS ProServe
  • Maintain proactive communication with AWS ProServe stakeholders across opportunities and active engagements
  • Identify, track, and manage upcoming AWS ProServe opportunities
  • Provide regular reporting and insights to Services leadership on ProServe performance
  • Monitor ongoing engagements, proactively identifying and mitigating risks

Requirements

  • Bachelor’s Degree or equivalent work or military experience
  • 5+ years of experience in customer success, delivery management, or technical program management
  • Experience working with AWS, ideally in partnership with AWS ProServe or similar organizations
  • AWS Certified AI Practitioner (Preferred Not Required)
  • AWS Certified Cloud Practitioner (Preferred Not Required)
Benefits
  • Competitive salary
  • Flexible work hours
  • Professional development budget
  • Home office setup allowance
  • Global team events
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer successdelivery managementtechnical program managementAWS
Soft Skills
communicationstakeholder managementrisk management
Certifications
Bachelor’s DegreeAWS Certified AI PractitionerAWS Certified Cloud Practitioner