Technical Solutions Specialist, Inside Presales
Presidio
full-time
Posted on:
Location Type: Remote
Location: United States
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Tech Stack
About the role
- Act as a technical resource for Cisco-based solutions in presales engagements
- Deliver solution overviews and enablement to internal teams and customers
- Contribute to the development of sales strategies and support customer-facing efforts
- Stay current with technology trends, products, and industry best practices through training, webinars, and collaboration with national practices
- Create Solution diagrams, collect & analyze requirements data from customers, and perform other PreSales activities in support of engineering initiatives
- Research technical issues, answer customer questions about products, technologies, solutions, and offerings from our OEM partners
- Ensure quality and consistency of presales deliverables by following standardized processes and workflows
- Collaborate with other team members to provide solutions for Presidio’s customers
- Work in a focused and directed manner to improve overall productivity & efficiency across Presidio’s PreSales team
- Participate in meetings with customers and sales teams to collect technical requirements from Presidio customers and develop an appropriate technical solution
- Assist in resolving presales challenges and maintaining high levels of customer satisfaction
- Deliver client-facing status updates, presentations, and documentation throughout the sales cycle
- Work collaboratively with Presidio, Cisco, and other key teams to drive opportunities
- Assist in building and developing the Cisco sales pipeline by contributing to technical campaign support and go-to-market efforts
Requirements
- Associate’s degree in information technology, computer science, or similar field of study; OR equivalent experience and/or equivalent military experience
- Foundational knowledge in cloud or AI infrastructure technologies; cybersecurity technologies; OR networking, firewall, OR wireless technologies
- Excellent verbal, written, and presentation skills with the ability to explain complex concepts clearly
- Proactive, self-driven mindset with a focus on customer success and collaboration
Benefits
- Flexible work arrangements
- Professional development
- Health insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Cisco-based solutionscloud technologiesAI infrastructurecybersecurity technologiesnetworkingfirewallwireless technologiessolution diagramsrequirements analysispresales activities
Soft Skills
verbal communicationwritten communicationpresentation skillscustomer success focuscollaborationproactive mindsetself-drivenproblem-solvingteamworkcustomer satisfaction
Certifications
Associate’s degree in information technologyAssociate’s degree in computer science