Technical Engagement Manager – Modern Platforms Migration
Presidio
full-time
Posted on:
Location Type: Remote
Location: United States
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Tech Stack
About the role
- Lead multiple technical engagements for a small set of named customers across strategy and migrations, IT transformation, and modernization initiatives.
- Own technical delivery (end-to-end) responsibilities that include achieving and continuously improving the quality and time-to-market metrics.
- Primary ownership of customer satisfaction for named customer engagements.
- Manage product requirements, technical considerations, and decisions to deliver the desired customer outcome.
- Invest time to understand the customer’s long and short-term business goals and align Presidio’s priorities to deliver both tactical wins and lay the foundation for longer-term success for both the customer and Presidio.
- Lead and deliver workshops for IT initiatives.
- Lead and deliver technology strategy sessions for customers with an ability to engage C-level leaders, architects, business stakeholders, and customers’ engineering teams.
- Proactively ensure that technology decisions, investments, and capabilities map to business outcomes.
- Proactively seek opportunities to translate business requirements to technical requirements and vice versa.
- When required, take primary ownership of engagements in challenging situations and work with the customer and internal stakeholders to bring the engagement towards success.
- Invest time in understanding customers’ organizational culture and align Presidio’s delivery teams and processes towards the fastest path to success.
- Quickly assimilate into the client team, project team, and culture, becoming a valuable contributor.
- Experience prioritizing competing demands from stakeholders with the ability to resolve conflicts.
- Build relationships with customer stakeholders across all levels, including leadership, business, and technical stakeholders, and identify potential opportunities.
- Partner with stakeholders and customers across the organization to communicate the product vision, strategy, features, prioritization, progress, and needs.
- Perform research to understand the latest market and business changes and determine the potential impact on current strategy and requirements, sharing any pertinent findings with the customer.
- Review technology architecture, perform gap analyses, and define future-state roadmaps aligned with business objectives, capabilities, and industry best practices.
- Translate complex VMware technical concepts into clear, actionable guidance for non-technical stakeholders and executives.
- Working side by side with Presidio’s VMware Architects to deliver a comprehensive VCF Adoption Roadmap document and/or PowerPoint presentation.
Requirements
- Bachelor’s degree or equivalent experience and/or military experience
- Minimum of 10+ years of experience as an architect or technology program lead delivering migration, transformation programs, or modernization projects on-prem and in the Cloud
- 5+ years of experience with VMware private cloud solutions (vSphere, vSAN, NSX, VCF, Aria Suite, etc.)
- Experience in consultative delivery of large-scale business & technology transformation programs, working directly with senior client leaders.
- Consulting firm experience
- Experience in applying proven consulting methodologies to assess a client’s current state, design a target state, conduct a gap analysis, and define a roadmap to get from the current state to the target state across people, processes, and technology.
- Desire to build business capability canvases, or equivalent, and map business outcomes to technology capabilities and cloud investments.
- Desire to build business cases, with a preference for cloud business cases as part of a client’s cloud journey or digital transformation.
- Strong experience and passion for designing/implementing at least one of the following domains: Multi-modal operating models, Data center and cloud centers of excellence, Enterprise architecture functions, FinOps capabilities, Strategic roadmap creation, DevSecOps delivery models, Agile methodologies
- Strong knowledge in at least one of the cloud platforms like AWS, Azure, or GCP
- Can hold intelligent conversations with clients about the virtues of various cloud providers.
- Experience mentoring and executing Agile best practices.
- Demonstrated experience of working successfully with SW development teams, onshore and offshore.
- Demonstrable skills across project development methodologies (Agile, SCRUM, Kanban, Waterfall)
- Strong facilitation skills and experience leading workshops
- Experience with Cloud / Azure / Microsoft O365 suite of tools
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
VMwarevSpherevSANNSXVCFAria Suitecloud migrationtransformation programsAgile methodologiesDevSecOps
Soft Skills
customer satisfactionstakeholder managementconflict resolutionrelationship buildingconsultative deliveryfacilitationcommunicationleadershiporganizational culture understandingstrategic thinking