Investigates, evaluates, and negotiates more severe and complex claims and litigation to a successful resolution and in compliance with company standards.
Investigate, evaluate, and negotiate claims, primarily medical malpractice but may include Directors and Officers, general and premises liability, property damage of more severe and complex nature.
Maintain claims database documentation, appropriate reserving and case strategy.
Direct PHS participation in defense of claims and litigation at direction of risk director and risk attorney.
Provide general assistance and support to risk management and legal activities.
Manage claims and litigation matters from inception to closure including identification and investigation of coverage, liability and damages issues.
Establish and execute appropriate and economical plan for claim resolution in compliance with department/carrier best practices and guidelines.
Review, analyze, research, and prepare responses for discovery; gather, organize and index requested documents including electronic discovery for interrogatories, requests for production, subpoena, and motions.
Draft frequent and complex claim related correspondence.
Prepare claim reports and educates organization about risk issues identified through claims data.
Attend and participate in settlement negotiations and negotiates within authority; attend mediation and trials related to claims or litigation.
Manage relationships and provide support for internal and external customers; serve as primary source of contact and support for employees named or involved in claims/lawsuits.
Direct and control activities of outside vendors, including defense counsel and experts.
Requirements
Bachelors degree required, 6 years of equivalent experience may be substituted in lieu of degree.
5 years of experience managing medical malpractice, general liability, property/casualty claims and litigation including some experience with high severity claims
5 years relevant experience in managing complex claims litigation and settlement.
Licensed Adjuster- State of NM or eligible for licensure in NM
Some graduate school and/or professional industry designation (ARM, AIC) preferred.
Paralegal certification preferred.
Requires knowledge of legal issues, data management and interpretation, and effective communication skills
Ability to multi-task while maintaining discretion, confidentiality, and accuracy/due diligence.
Strong computer skills with a penchant to adapt easily to learning new software.