Premier Inc.

Business Development and Customer Success Manager

Premier Inc.

full-time

Posted on:

Location Type: Remote

Location: District of Columbia • Florida • United States

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Salary

💰 $90,000 - $150,000 per year

About the role

  • Drive territory growth by recruiting new members through a consultative, solutions-oriented sales approach.
  • Own and expand relationships with existing members, identifying opportunities to increase contracted spend participation and broaden engagement across new categories and service lines.
  • Serve as the primary relationship manager for executive-level stakeholders (C-suite, VP, and Director-level leaders), building trusted partnerships that influence long-term strategy and value realization.
  • Deliver measurable value by aligning Premier’s solutions to client business priorities, financial objectives, and operational challenges.
  • Lead executive business reviews and strategic account planning sessions to ensure sustained satisfaction, retention, and growth.
  • Proactively manage client performance, mitigate risk, and strengthen long-term partnerships through disciplined, consultative account management.
  • Develop and deliver tailored, value-driven presentations to prospective and existing members that clearly articulate the full value of the contract portfolio and service offerings, emphasizing measurable cost savings, operational efficiencies, and long-term strategic impact.
  • Follow up promptly on new and existing member paperwork, ensuring all documentation is accurate and complete, including the preparation and submission of member designation forms to streamline onboarding and contract activation.
  • Maintain accurate, up-to-date CRM records, including pipeline, at-risk accounts, and account activity, ensuring data integrity, visibility, and effective forecasting.
  • Represent the organization at healthcare tradeshows, industry events, and internal meetings as needed, actively networking to generate new leads, staying informed on market trends, and sharing insights with the internal team.

Requirements

  • 5 or more years of applicable experience
  • High School Diploma or GED (Required)
  • Solution Selling: Working backwards from customer challenges to align Premier solutions
  • Proven Sales Success: A track record of exceeding sales goals by both driving new business growth as well as penetration within existing members
  • Results-Driven Mindset: A proactive, competitive attitude with a strong desire to succeed.
  • CRM Proficiency: Experience using CRM systems to manage pipelines, track leads, and report results.
  • Analytical Skills: Ability to analyze data, identify trends, and translate insights into actionable strategies.
  • Executive level presentation: Ability to conduct high-level meetings for groups of C-suite board members
  • Relationship Builder: Strong communication and presentation skills, with experience initiating contact and conducting sales calls.
  • Industry Knowledge: Familiarity with Group Purchasing Organizations (GPOs), senior living establishments, food and/or medical-surgical distribution, and supply chain is strongly preferred.
  • Preferred office location will include living within the specific market being serviced
  • Experience: GPO account management and sales.
  • Food service distribution or medical-surgical distribution.
  • Procurement or operations experience in the senior living, healthcare, and/or behavioral health industry.
Benefits
  • Health, dental, vision, life and disability insurance
  • 401k retirement program
  • Paid time off
  • Participation in Premier’s employee incentive plans
  • Tuition reimbursement and professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Solution SellingSales SuccessCRM ProficiencyAnalytical SkillsExecutive level presentationGPO account managementFood service distributionMedical-surgical distributionProcurement experienceOperations experience
Soft Skills
Results-Driven MindsetRelationship BuilderStrong communication skillsPresentation skillsProactive attitudeCompetitive attitude
Certifications
High School DiplomaGED