Case Manager – Behavioral Health

Premera Blue Cross

full-time

Posted on: 1/14/2026

Location Type: Remote

✨ AI Apply

💰 $80,200 - $125,600 per year

About the role

Engage target members (those who are facing medical, mental health and/or substance utilization disorders) and build a relationship that will support open and constructive dialog on sensitive topics.
Conduct initial holistic health assessments that help build an understanding of a member’s specific situation and needs and identify any social determinants of health (SDOH) and cultural influences that may impact potential lifestyle changes.
Create a space where a case manager and member can collaborate, along with relevant caregivers and providers, to develop a member-centric case management plan that sets goals, addresses potential barriers, and leads to improved health outcomes.
Monitor, evaluate, and update the effectiveness of the member's case management plan to ensure progress toward goals is being made and that current goals remain pertinent.
Facilitate communication and coordination among the health care team to maximize delivery of appropriate care.
Provide interventions focused on removing barriers, promoting positive behavior change using motivational interviewing techniques, and stabilizing the members’ natural support systems by ensuring that caregiver needs are identified and being met.
Maintain concise, accurate, and timely documentation that meets accreditation, contractual, and legal requirements.

Active WA State or Compact License in one of the following: Nursing: Current registration as a nurse (e.g., RN, ARNP) Behavioral Health: Valid licensure (e.g., LMFT, LICSW, LMHC) Psychology: Board certification.
3 years' experience with direct patient/clinical care post-licensure.
High-speed cable, DSL, or Fiberoptic Internet, no less than 20 Mbps – Satellite and Wireless connections will not work with our equipment.
1+ years prior experience as a Case Manager (preferred).
Certified Case Manager (CCM) certification (preferred).
Chemical Dependency Professional (CDP) (preferred).
Chronic Care Professional certification (CCP) (preferred).
LEAN training (preferred).
Advanced Motivational Interviewing skills (preferred).

Benefits

Medical, vision, and dental coverage with low employee premiums.
Voluntary benefit offerings, including pet insurance for paw parents.
Life and disability insurance.
Retirement programs, including a 401K employer match and a pension plan that is vested after 3 years of service.
Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs.
Generous paid time off to reenergize.
Tuition assistance for both undergraduate and graduate degrees.
Employee recognition program to celebrate anniversaries, team accomplishments, and more.
Free convenient on-site parking.

Tip: use these terms in your resume and cover letter to boost ATS matches.

holistic health assessmentsmotivational interviewingcase managementbehavior change interventionsdocumentationsocial determinants of health

relationship buildingcommunicationcollaborationevaluationmonitoring

WA State LicenseCertified Case Manager (CCM)Chemical Dependency Professional (CDP)Chronic Care Professional (CCP)