Build and maintain deployment automation infrastructure: packaging pipelines, update distribution systems, and orchestration tooling for seamless customer rollouts
Manage MDM integrations: configure and optimize Origin deployments via Intune, Jamf, SCCM, and other endpoint management platforms
Package and maintain installation artifacts: build MSI/EXE packages for Windows, PKG/DMG for macOS, ensuring compatibility across diverse customer environments
Orchestrate customer onboarding: manage phased deployments from pilot to production scale, ensuring successful expansion across thousands of endpoints
Troubleshoot production deployment issues: debug complex problems in customer environments, provide Tier 3 support for deployment and compatibility challenges
Handle edge cases and non-standard environments: make Origin work in legacy infrastructure, air-gapped networks, security-restricted environments, and custom configurations
Optimize deployment performance and reliability: instrument deployment pipelines, identify bottlenecks, and continuously improve success rates
Document deployment best practices: create runbooks, deployment guides, and knowledge base articles for both internal teams and customers
Collaborate with engineering teams: translate field deployment learnings into product improvements and automation opportunities

Requirements

Deep expertise in MDM platforms: hands-on experience with Microsoft Intune, Jamf Pro, SCCM, or similar endpoint management tools
Application packaging expertise: building and troubleshooting MSI, EXE, PKG, DMG installers; understanding Windows Installer and macOS packaging frameworks
Scripting and automation: PowerShell, Bash, Python for deployment automation, API integration, and infrastructure-as-code
Operating system expertise: deep knowledge of Windows and macOS internals, process management, service architecture, and security mechanisms
Deployment automation tools: experience with Ansible, Chef, Puppet, Octopus Deploy, or similar orchestration platforms
Production troubleshooting skills: ability to debug complex issues in live customer environments under time pressure, using logs, traces, and system diagnostics
Networking fundamentals: TCP/IP, DNS, firewalls, proxies, certificate management, and understanding how network architecture affects endpoint deployments
Project management capability: managing multiple customer deployments simultaneously, tracking progress, and ensuring on-time delivery
Customer communication: ability to work with customer IT teams (technical and non-technical) to coordinate deployments and resolve issues

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

MDM platformsMicrosoft IntuneJamf ProSCCMMSI packagingEXE packagingPKG packagingDMG packagingPowerShellBash

Soft Skills

production troubleshootingproject managementcustomer communication