Prelude

Operations

• Take ownership of day-to-day operations for the Vancouver office, ensuring smooth workflows and consistent support for executives and the team
• Partner closely with leaders to support with travel, offsites, and special projects with autonomy and confidence
• Act as the go-to person for operational coordination across a remote team, balancing multiple priorities, stakeholders, and deadlines while keeping communication clear and timely
• Plan and execute team initiatives, events, and quarterly offsites that strengthen engagement and culture
• Serve as a trusted operational partner to leaders, helping them focus on strategic priorities by keeping day-to-day operations seamless and organized
• Manage and improve processes and systems to enhance efficiency, collaboration, and team effectiveness

Senior Operations Administrator/Coordinator

Engineer

• Partner directly with customers to understand their unique security environments, requirements, and challenges
• Design and implement custom integrations, workflows, and configurations of the Prelude platform to solve specific customer problems
• Stay abreast of advancements in modern adversary tradecraft, particularly those that target endpoints
• Design and implement custom tooling, extensions, and additions to the Prelude platform to solve specific customer problems
• Develop and maintain code to extend platform capabilities and address customer needs, working at the intersection of adversary tradecraft, security operations, and software engineering
• Gather customer feedback and field insights to inform product development and engineering priorities
• Collaborate with our research and development teams to translate bespoke customer capabilities into platform features
• Support the broader team in team-driven initiatives, sharing your frontline experience to enhance our collective understanding of customer challenges

Forward Deployed Engineer

Infrastructure Engineer

• Design, build, and maintain the core infrastructure that powers Prelude’s endpoint protection platform
• Develop and manage our CI/CD pipelines to automate the building, testing, and deployment of our software
• Scale our systems sustainably through automation, leveraging Infrastructure as Code (IaC) principles
• Implement and manage robust monitoring, logging, and alerting systems to ensure service health, availability, and performance
• Collaborate closely with software engineers and security researchers to improve the reliability, deployability, and operational aspects of their code
• Practice sustainable incident response and conduct blameless postmortems to drive continuous improvement
• Serve as a subject matter expert on cloud architecture, system scalability, and operational excellence

Account Manager

• About Prelude: Prelude Security is pioneering a new standard in security validation. Our platform helps organizations confidently answer, “Are we protected?” by continuously evaluating the effectiveness of security controls and uncovering control gaps, control health issues, and policy misconfigurations. We integrate with customers’ existing tools so security teams can optimize defenses and proactively address risk.
• We are a fully remote team across the U.S. and Canada, built on trust, autonomy, and excellence. We move fast, prioritize quality, and empower top performers to take ownership and continuously improve.
• Role: We’re hiring an experienced Channel Account Manager (CAM) to build and scale Prelude’s reseller/VAR and MSSP channel from the ground up. You’ll recruit, onboard, and activate partners; drive joint go‑to‑market plans; enable partner sellers and technical teams; and deliver tangible revenue impact through partner‑sourced and partner‑influenced pipeline. This role is highly cross‑functional and will collaborate with Sales, Marketing, Product, and Technical Account Management.
• Responsibilities: Recruit & Activate Partners; Build Joint Business Plans; Enablement & Certification; Pipeline & Deal Management; MDF & Co‑Marketing; Program Operations; Territory Execution; Partner Experience; Market Feedback; Governance & Compliance.
• Skills and Experience: Required: 5+ years in channel management at a cybersecurity or IT SaaS vendor, with proven success recruiting and scaling VAR/MSSP partners.; Track record meeting/exceeding partner‑sourced revenue and pipeline targets in an assigned region or segment.; Strong relationships across leading channel ecosystems (e.g., national VARs, distributors, and security‑focused partners).; Hands-on experience building joint business plans, running QBRs, managing MDF, and enabling partner sellers/SEs.; Operational fluency with Salesforce (or similar CRM) and PRM/partner portals; disciplined approach to forecasting and hygiene.; Excellent communication and executive presence; comfortable influencing across Prelude and partner leadership.; Ability to travel as needed for partner meetings, events, and enablement.
• Nice to Have: Zero‑to‑one experience launching a partner program (tiers, benefits, requirements, incentives) at an early‑stage vendor.; Existing relationships with top security partners (e.g., CDW, SHI, WWT, Optiv, ePlus, GuidePoint, Presidio) and distributors.; Background in endpoint/XDR, vulnerability management, security validation/CTEM, SIEM/SOAR, or adjacent security categories.; Familiarity with MSSP packaging, service catalog creation, pricing, and cross‑sell motions.; Experience with distribution agreements and rebate programs.
• Working at Prelude: Prelude is a fully remote team across the US &amp; Canada, built on trust, autonomy, and excellence. We empower our team to take ownership, move with purpose, and continuously improve. Our culture values top performers who align with our mission and embrace high standards. We offer generous healthcare, flexible PTO, and home-office support, ensuring our team has the freedom and resources to thrive. While we move fast, we prioritize quality, collaboration, and remain committed to building impactful security solutions with precision.

Channel Account Manager

Performance Marketing

• Campaign Strategy & Execution: Develop and launch multi-channel demand generation campaigns, with an emphasis on paid acquisition (Google Ads, LinkedIn, etc.), ensuring alignment with growth objectives
• Optimization & Testing: Refine campaigns through A/B tests, targeting, creative, and bidding strategies to maximize ROI and pipeline contribution
• Performance Reporting: Measure and analyze campaign impact on conversion, pipeline, and revenue; build dashboards and deliver actionable insights to stakeholders
• Cross-Functional Alignment: Partner with sales and product to align campaigns with ICP, messaging, and go-to-market priorities
• Creative Development: Collaborate with content and design resources to produce compelling ad copy, landing pages, and supporting collateral
• Growth Experimentation: Explore new tactics, tools, and channels to uncover scalable growth opportunities

Senior Operations Administrator/Coordinator

Forward Deployed Engineer

Infrastructure Engineer

Channel Account Manager

Demand Generation Manager