
Forward Deployed Engineer
Prelude
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $200,000 - $320,000 per year
About the role
- Partner directly with customers to understand their unique environments, operational constraints, and capability gaps
- Design and implement custom telemetry integrations: extend Origin's platform to ingest customer-specific data sources, proprietary log formats, and external threat intelligence
- Build bespoke detection and analytics capabilities: develop custom correlation logic, confidence scoring models, and automation workflows tailored to customer needs
- Extend the agent for unique environments: ensure Origin works flawlessly in specialized infrastructure, performance-constrained systems, and customer-specific deployment scenarios
- Develop full-stack solutions: build custom dashboards, API integrations, data pipelines, and frontend experiences that solve specific customer problems
- Gather customer feedback and field insights: translate real-world challenges into product requirements and engineering priorities
- Collaborate with research and development teams: share field learnings that drive platform innovation and new capabilities
- Support customers through deployment, troubleshooting, and optimization: ensure successful adoption and long-term value realization
Requirements
- Strong full-stack engineering capability: comfortable building across frontend (React, TypeScript), backend (Rust, Python), and endpoint agent systems
- Proven problem-solving ability: creative approaches to novel technical challenges, especially in customer environments with unique constraints
- Experience integrating external systems: building data adapters, API integrations, custom telemetry collection, or extending existing platforms
- Operating system fundamentals: understanding of Windows and/or macOS internals, process management, memory architecture, and system security mechanisms
- Strong communication and interpersonal skills: ability to explain complex technical concepts to both technical and non-technical stakeholders with clarity and patience
- Customer empathy and business acumen: genuine interest in understanding customer operational challenges and translating them into technical solutions
- Innate aptitude for customer-facing work: you're cool, confident, capable, and genuinely likable - customers should love working with you
- Comfortable in fast-paced startup environments with evolving priorities and hands-on execution.
Benefits
- generous healthcare
- flexible PTO
- home-office support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
full-stack engineeringfrontend developmentReactTypeScriptbackend developmentRustPythonAPI integrationstelemetry collectiondata pipelines
Soft Skills
problem-solvingcommunication skillsinterpersonal skillscustomer empathybusiness acumencustomer-facing aptitudeadaptabilitycollaborationcreativitypatience