Client Services Support Analyst
Precision Medicine Group
full-time
Posted on:
Location Type: Hybrid
Location: Indianapolis • United States
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Salary
💰 $50,000 - $56,000 per year
About the role
- Collaborate with mentors and leadership to understand “why” and “how” to best initiate projects to facilitate learning and career growth
- Develop understanding of Managed Markets and payer data to improve client engagement and project management capabilities
- Responsible for collecting business requirements based on client input and testing of product offerings
- Responsible for project plan development, execution and maintenance
- Collaborate with team members to communicate project accomplishments, risks and mitigation plans to keep project delivery on track
- Facilitate requirements for creative design and Medical, Legal, Regulatory (MRL) submissions processes
- Develop competency in client MRL review systems and approval processes
- Coordinate meetings with Engagement, Business Intelligence and Application Teams and/or key content experts as necessary
- Manage the client inquiry process to ensure client satisfaction
Requirements
- Bachelor’s degree
- Availability to work Eastern Standard Time and potentially outside the company’s standard hours of operation when necessary
- Internet connection that will support working on large files, video and audio calls
- Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
- Ability to travel up to 5%
- Project Coordination experience (preferred)
- Detail oriented self-starter with strong organizational and communication skills (preferred)
- Project Management Software (preferred)
Benefits
- Health insurance
- Retirement savings benefits
- Life insurance
- Disability benefits
- Parental leave
- Paid time off for sick leave and vacation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementbusiness requirements gatheringproject plan developmentproject executionproject maintenanceclient engagementdata analysiscreative design requirementsMedical, Legal, Regulatory (MRL) submissionsclient MRL review systems
Soft Skills
communication skillsorganizational skillsdetail orientedself-startercollaborationrisk managementproblem-solvingclient satisfaction managementteam coordinationfacilitation
Certifications
Bachelor’s degree