Oversee, maintain, and implement core enterprise IT systems including email, virtual meeting platforms, document storage, and collaboration tools
Plan, oversee and support the execution of migrating enterprise IT systems from PMG Corporate IT tenants to QuartzBio specific IT tenants per migration plan
Evaluate existing systems and identify new technologies to enhance operational efficiency and user experience
Lead and mentor a hybrid Enterprise IT team composed of full-time employees and managed services vendors
Foster a culture of accountability, innovation, and continuous improvement
Identify, negotiate, and manage outsourcing partners to support Enterprise IT and SecOps operations
Ensure service level agreements (SLAs) and performance metrics are met
Collaborate with the Governance, Risk, and Compliance (GRC) team to support and maintain the company’s compliance framework
Ensure IT systems and processes align with regulatory and internal standards
Oversee SecOps activities in partnership with the IT Security Analyst and managed services provider
Support virtual Chief Information Security Officer (vCISO) and virtual Data Protection Officer (vDPO) functions
Develop and maintain IT asset management and lifecycle processes
Establish and monitor KPIs to measure IT and security performance and user satisfaction
Develop and manage the IT budget, including forecasting and cost optimization strategies
Establish and maintain business continuity and disaster recovery plans
Serve as a strategic advisor to executive leadership on technology and security trends, risks, and opportunities
Lead change management initiatives related to enterprise IT and security implementations
Ensure seamless onboarding and offboarding processes from a systems and access perspective
Monitor emerging threats and proactively adjust security posture and tools
Champion user training and awareness programs for IT systems and cybersecurity best practices
Requirements
Bachelor’s degree in a related field
minimum of 18 years of relevant work experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, or technology solutions
Minimum of 10 years of experience in managing teams
10 + years of experience working with internal stakeholders
Proven success managing complex IT environments and security programs in high-growth or startup settings
Proven experience implementing and managing an O365 tenant across enterprise environments
Strong knowledge of cloud service providers, particularly AWS, networking, endpoint management, and cybersecurity frameworks
Demonstrated success in managing GRC and SecOps through third-party providers
Relevant certifications (e.g., CISSP, CISM, PMP) are a plus
Experience with compliance audits and risk assessments
Excellent leadership, communication, and vendor management skills
Proven executive leadership and strategic impact
Excellent problem-solving and analytical skills
Strong written and verbal communication skills
Skill in defining and collecting metrics to gauge project progression
Strong ability to develop a clear point of view supported by data and analysis and can sell ideas to others
Demonstrated leadership skills include selecting, retaining, and developing team leads and obtaining high-quality work from staff
Ability to manage geographically dispersed project teams.
Benefits
health insurance
retirement savings benefits
life insurance
disability benefits
parental leave
paid time off for sick leave and vacation
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