Oversee, maintain, and implement core enterprise IT systems including email, virtual meeting platforms, document storage, and collaboration tools.
Plan, oversee and support the execution of migrating enterprise IT systems from PMG Corporate IT tenants to QuartzBio specific IT tenants per migration plan.
Evaluate existing systems and identify new technologies to enhance operational efficiency and user experience.
Lead and mentor a hybrid Enterprise IT team composed of full-time employees and managed services vendors.
Foster a culture of accountability, innovation, and continuous improvement.
Identify, negotiate, and manage outsourcing partners to support Enterprise IT and SecOps operations.
Ensure service level agreements (SLAs) and performance metrics are met.
Collaborate with the Governance, Risk, and Compliance (GRC) team to support and maintain the company’s compliance framework.
Ensure IT systems and processes align with regulatory and internal standards.
Oversee SecOps activities in partnership with the IT Security Analyst and managed services provider.
Support virtual Chief Information Security Officer (vCISO) and virtual Data Protection Officer (vDPO) functions.
Develop and maintain IT asset management and lifecycle processes.
Establish and monitor KPIs to measure IT and security performance and user satisfaction.
Develop and manage the IT budget, including forecasting and cost optimization strategies.
Establish and maintain business continuity and disaster recovery plans.
Serve as a strategic advisor to executive leadership on technology and security trends, risks, and opportunities.
Lead change management initiatives related to enterprise IT and security implementations.
Ensure seamless onboarding and offboarding processes from a systems and access perspective.
Monitor emerging threats and proactively adjust security posture and tools.
Champion user training and awareness programs for IT systems and cybersecurity best practices.
Requirements
Bachelor’s degree in a related field and a minimum of 18 years of relevant work experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, or technology solutions.
Minimum of 10 years of experience in managing teams.
10 + years of experience working with internal stakeholders
Proven success managing complex IT environments and security programs in high-growth or startup settings.
Proven experience implementing and managing an O365 tenant across enterprise environments.
Strong knowledge of cloud service providers, particularly AWS, networking, endpoint management, and cybersecurity frameworks.
Demonstrated success in managing GRC and SecOps through third-party providers.
Relevant certifications (e.g., CISSP, CISM, PMP) are a plus.
Experience with compliance audits and risk assessments.
Excellent leadership, communication, and vendor management skills.
Proven executive leadership and strategic impact.
Excellent problem-solving and analytical skills.
Strong written and verbal communication skills.
Skill in defining and collecting metrics to gauge project progression.
Strong ability to develop a clear point of view supported by data and analysis and can sell ideas to others.
Demonstrated leadership skills include selecting, retaining, and developing team leads and obtaining high-quality work from staff.
Ability to manage geographically dispersed project teams.
Benefits
Health insurance
Retirement savings benefits
Life insurance
Disability benefits
Parental leave
Paid time off for sick leave and vacation
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