Precision eControl

DevOps Engineer

• Design, build, and operate cloud infrastructure and platform services in Azure; plan and execute migration patterns to AWS.
• Own CI/CD and environment automation (build, test, deploy, release) to enable safe, repeatable delivery.
• Implement and evolve observability (metrics, logs, traces, alerting) to improve reliability, performance, and incident response.
• Troubleshoot and resolve production issues across cloud, networking, CI/CD, and platform services; contribute to on-call/incident practices.
• Partner cross-functionally (application, data, platform) through sprint ceremonies to define standards and uplift delivery practices.

Senior DevOps Engineer

Customer Success Manager

• Lead, mentor, and scale the Customer Success team
• Own and oversee the strategic health of key customer segments
• Serve as a trusted advisor to customer leadership teams
• Develop, refine, and operationalize Customer Success strategies
• Lead data-driven decision making by defining, analyzing, and evolving customer health metrics
• Serve as the senior escalation point for complex or high-impact customer needs
• Continuously optimize the customer journey
• Drive cross-functional collaboration across Product, Sales, and Marketing
• Ensure seamless coordination across internal teams and external partners

Director of Customer Success

Full-stack Engineer

• Design, develop and implement software solutions utilizing Laravel, TailwindCSS, HTML, SQL and JavaScript.
• Develop backend and frontend components, database schemas and models.
• Write/maintain tests and create/maintain deployment pipelines and environments.
• Respond to support issues and production bugs/outages.
• Collaborate with product and design teams in sprint ceremonies.
• Debug and troubleshoot issues across the backend, frontend, and database components of the application.
• Maintain and develop components for a shared design component library.
• Perform code reviews and provide feedback to other engineers.

Senior Software Engineer

• Build, support, and operate scalable data ingestion pipelines and web crawling systems using Python and Playwright
• Support data acquisition, transformation, and storage workflows
• Implement monitoring and alerting for data quality and performance
• Maintain CI/CD and execution environments for pipelines
• Collaborate with product and design partners
• Perform code reviews and ensure code quality

Software Engineer

• Design, develop and implement software solutions utilizing Laravel, TailwindCSS, HTML, SQL and JavaScript
• Develop backend and frontend components, database schemas and models
• Write and maintain tests
• Create/maintain deployment pipelines and environments
• Respond to support issues and production bugs/outages
• Maintain and develop components for a shared design component library
• Perform code reviews, provide feedback to other engineers, ensure quality of codebase
• Maintain CI/CD pipelines, infrastructure and databases