Pragma Technologies

ServiceNow

• Design and architect ServiceNow Strategic Portfolio Management solutions based on platform best practices
• Lead and support SPM implementations including modules such as Demand Management, Project Management, Portfolio Management, and Resource Management
• Analyze business requirements and translate them into scalable and maintainable ServiceNow solutions
• Facilitate workshops and design sessions with stakeholders to define processes and solution architecture
• Define solution designs, architecture documentation, and implementation strategies
• Ensure adherence to ServiceNow best practices and minimize unnecessary customization
• Provide architectural guidance to consultants and developers during implementation
• Conduct solution reviews and ensure architectural governance throughout the project lifecycle
• Support presales activities by providing architectural input and solution proposals
• Collaborate with cross-functional teams to deliver successful ServiceNow SPM projects

ServiceNow Solution Architect – Strategic Portfolio Management