Practice EHR

Product Manager

• Own the core platform product strategy and roadmap
• Lead our upmarket and premium feature strategy
• Drive end-to-end product outcomes across complex, multi-workstream initiatives
• Lead data-driven decision making across your product areas
• Champion the voice of the practitioner
• Serve as a force multiplier for the product team
• Drive cross-functional alignment across Engineering, Design, Research, Marketing, and Customer Success
• Contribute to org-wide product planning
• Evaluate strategic bets
• Establish shared frameworks and ways of working

Principal Product Manager

• Own product strategy and roadmap for Onboarding & Personalization and AI
• Partner closely with AI engineering team to define and ship AI-powered features
• Lead AI product strategy and prioritize roadmaps
• Drive personalized onboarding experiences
• Set the standard for data-driven product development
• Lead discovery and validation efforts
• Serve as a force multiplier for the product team
• Drive cross-functional alignment across teams
• Develop go-to-market strategies for major launches
• Contribute shared frameworks that improve product org effectiveness

Staff Product Manager

Content Marketing Manager

• Develop and execute a content strategy for scaling practices
• Create high-quality content meeting practices in their buying journey
• Build and refine a system for generating and tracking buying signals
• Partner with Customer Success to tell customer stories
• Collaborate with Product Marketing and Sales to address pain points
• Optimize content for discoverability (SEO)
• Analyze content performance and refine strategies accordingly
• Create a nurture strategy for prospects

Full-stack Engineer

• Develop software solutions based on direction from management; investigate problem areas; and feedback from customers
• Build new user-facing features with everything from database models to APIs and UI components
• Leverage agentic AI development tools (Claude Code, Cursor, or similar) to accelerate development velocity while ensuring code quality and architectural integrity
• Help our customer support team with technical-related requests, reproducing bugs, and resolving issues for customers
• Improve performance and optimize our stack by applying better patterns and protocols
• Add analytics, monitoring, and alerts to our service to better respond to operational incidents
• Work collaboratively with other stakeholders, such as Product Management and Design, to achieve company goals
• Continuously explore and adopt emerging AI-powered development workflows to improve team productivity

Senior Full Stack Developer

AI Engineer

• Design and build LLM-powered features—from initial prototyping through production deployment
• Architect and implement agentic AI systems, including tool use, multi-step reasoning, and orchestration patterns
• Collaborate closely with Engineering, Product, Data, and Design to identify high-impact opportunities for AI integration
• Evaluate and integrate LLM providers, frameworks, and emerging tools (e.g., function calling, RAG pipelines, agent frameworks)
• Develop robust prompt engineering strategies and maintain prompt libraries as capabilities evolve
• Stay relentlessly current with the fast-moving AI space—new models, techniques, and paradigms—and translate that knowledge into actionable recommendations
• Champion AI best practices across the team, sharing learnings and helping others level up

Senior AI Developer

• Develop software solutions based on direction from management; investigate problem areas; and feedback from customers
• Build new user-facing features with everything from database models to APIs and UI components
• Leverage agentic AI development tools (Claude Code, Cursor, or similar) to accelerate development velocity while ensuring code quality and architectural integrity
• Help our customer support team with technical-related requests, reproducing bugs, and resolving issues for customers
• Improve performance and optimize our stack by applying better patterns and protocols
• Add analytics, monitoring, and alerts to our service so that we can better respond to operational incidents
• Help redefine our stack and processes so that we can continue to build towards a HIPAA-compliant opinionated product
• Work collaboratively with other stakeholders such as Product Management and Design to achieve company goals
• Continuously explore and adopt emerging AI-powered development workflows to improve team productivity

Full Stack Developer

Analyst

• Provide responsive, empathetic help desk support to team members across North America
• Diagnose and resolve hardware, software, and connectivity issues via Slack, Zoom, and ticketing systems
• Manage user accounts, groups, organizational units, and Google Workspace integrations; optimize collaboration tools and resolve access issues
• Administer Okta for user provisioning, deprovisioning, MFA policies, and SSO integrations; manage role-based access controls and ensure compliance with security policies
• Deploy, configure, and support Windows and macOS devices using Microsoft Intune and Kandji/Iru; troubleshoot OS-level issues and maintain device compliance standards
• Administer Slack workspaces including user management, channel governance, app integrations, and workflow automation; support team productivity through effective tool configuration
• Collaborate on IT initiatives such as system integrations, automation improvements, software evaluations, and vendor management