Customer Success Manager

• Develop and execute local CRM and email marketing campaigns in close collaboration with local marketing teams
• Ensure effective rollout of automated campaigns across channels using Salesforce Marketing Cloud
• Support omnichannel campaign activation aligned with regional and global strategies
• Create and manage the CRM campaign calendar to ensure consistent and timely delivery
• Coordinate campaign planning across markets, ensuring alignment and efficiency
• Ensure campaigns are delivered on time, within scope, and of high quality
• Collaborate with content and cross-functional teams to define relevant content themes, topics, and formats
• Translate content strategies into engaging CRM campaigns tailored to target audiences
• Drive customer engagement through relevant and personalized communication
• Implement learnings from digital customer journeys into effective campaign execution
• Create campaigns tailored to different audience segments and lifecycle stages
• Continuously optimize messaging and targeting to improve engagement
• Execute EMEA demand generation campaigns to support commercial growth
• Contribute to customer database expansion using tactics such as gamification and lead magnets
• Work closely with the content team to maximize campaign impact
• Monitor campaign performance and KPIs across channels and markets
• Analyze data to identify trends, insights, and optimization opportunities
• Support reporting and provide actionable recommendations for improvement
• Work with dashboards and analytics tools to track effectiveness
• Manage allocated budget in collaboration with the Head of Always-On
• Ensure cost-efficient execution of campaigns and delivery of agreed initiatives
• Track ROI and campaign effectiveness
• Stay up to date on CRM marketing trends, marketing automation, and emerging technologies
• Apply best practices to continuously improve campaign effectiveness and innovation

CRM Marketing Specialist

• Lead the development of CRM marketing and omnichannel strategies aligned with broader business and commercial goals
• Own and execute automated CRM campaigns (B2B & B2C) across multiple channels
• Collaborate with local marketing teams and external partners to ensure effective campaign delivery
• Define and track marketing objectives and KPIs
• Oversee campaign performance measurement and reporting across markets
• Implement and optimize end-to-end digital customer journeys
• Drive EMEA demand generation initiatives and customer database growth
• Manage allocated budget effectively and track ROI and campaign effectiveness
• Stay up to date with the latest CRM trends, marketing technologies, and industry developments

CRM Marketing Manager

Security Engineer

• Support the identification, evaluation, treatment, and reporting of information security risks in alignment with business objectives, regulatory requirements, and industry frameworks such as NIST Cybersecurity Framework (CSF), NIST 800-53, ISO 27001, and internal security standards
• Assist in areas such as governance, control assurance, policy compliance, third-party risk assessments, and remediation tracking
• Participate in global IT risk management, cybersecurity compliance, and governance projects from planning through execution, reporting, and remediation tracking
• Perform information security risk assessments for applications, infrastructure, cloud solutions, and business initiatives
• Support control testing and compliance assessments against frameworks such as NIST CSF, NIST 800-53, ISO 27001, and internal policies
• Assist with third-party / vendor cybersecurity risk assessments during onboarding and periodic reviews
• Collaborate with business and IT teams to mitigate identified risks through practical and achievable action plans
• Review work papers, planning documents, audit reports, and technical evidence to ensure accurate identification of risks and issues
• Communicate findings timely and partner with control owners to develop remediation plans
• Assist with security governance committees, metrics reporting, and risk dashboards
• Develop and document risks for critical systems, crown jewel assets, cloud environments, and key business processes
• Review IT processes for control weaknesses and non-compliance issues and initiate corrective actions
• Provide support for Disaster Recovery, Business Continuity, and operational resilience planning
• Assist in tabletop exercises, incident response governance, and lessons learned remediation tracking
• Assist with identity and access governance reviews including privileged access, segregation of duties, and user recertifications
• Develop methods to monitor and measure risk, compliance, and assurance efforts using metrics and KPIs
• Interpret and apply applicable laws, regulations, and industry requirements into security controls and policy requirements
• Perform Security Site Assessments at manufacturing plants, warehouses, laboratories, and office locations to evaluate physical security, cybersecurity controls, network infrastructure, operational technology (OT) environments, and compliance with corporate security standards.

Information Security Risk and Compliance Specialist

Manager

• Lead group-level quality performance for Automotive SBU manufacturing sites, including existing operations and new plant startups.
• Ensure maintenance, and certification of site Quality Management Systems with ISO 9001, IATF 16949, and applicable customer-specific requirements.
• Be the quality gatekeeper for cross-site Management of Change (MOC), new product launches, and product qualification activities.
• Guide application of Advanced Product Quality Planning (APQP) tools across the group, including FMEA reviews and standardized controls for critical-to-quality process parameters.
• Ensure integration, communication, and adherence to customer quality agreements, requirements, and scorecards across all group sites.
• Lead cross-site quality investigations and problem-solving projects, serving as the escalation point for high-severity quality incidents.
• Establish main quality metrics such as customer complaint trends, cost of poor quality (claims, SSPL), time to root cause analysis, and open/overdue corrective action rates.
• Promote data-driven improvement projects to improve yield, productivity, cost of non-conformance, and customer satisfaction across the group.
• Provide leadership and development for site quality teams, promoting a quality culture and collaborative mindset.
• Be the quality liaison between plant leadership, operations, engineering, analytical teams, product management, and customer-facing functions.

PPG

CRM Marketing Specialist

CRM Marketing Manager

Information Security Risk and Compliance Specialist

Senior Quality Manager, Auto Cluster