Technical Support Role
PPG
full-time
Posted on:
Location Type: Office
Location: Stowmarket • United Kingdom
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About the role
- Provide technical service and trial support to end-makers and coil coaters throughout the EMEA region
- Attend key trials across the entire EMEA region
- Optimize machinery settings
- Provide technical support to customers with new technologies and legacy products
- Coordinate technical assistance to major customers
- Deliver training programmes to broaden the skills matrix
- Liaise with equipment suppliers to enhance technical support capability
- Deliver post-conversion technical support to enhance plant relationships
- Instigate continuous improvement programmes at customer facilities
- Carry out troubleshooting activities at customer sites
- Investigate and understand failed trials
Requirements
- Experience of PPG EHS policies and reporting methods
- Clean driving licence
- English-speaking to high level
- Good communications and interpersonal skills
- Understanding of Packaging Coatings business, with a focus on the EOE sector
- Willingness to travel extensively within EMEA as necessary
- Ability to self-arrange and execute any required travel plans efficiently using the PPG travel tools (e.g. booking own flights, hotel and hire car)
- Ability to train PPG and customer personnel
Benefits
- Health insurance
- Professional development opportunities
- Continuous learning environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical servicetrial supportmachinery optimizationtroubleshootingcontinuous improvementtraining program delivery
Soft skills
communication skillsinterpersonal skillsself-arrangementexecution of travel plans
Certifications
clean driving licence