Power Finance Texas

Customer Support

• Provide timely and professional support to customers via phone, email, and digital communication channels
• Assist with loan applications, account inquiries, payment processing, and general service requests
• Communicate loan terms, repayment options, and company policies clearly and accurately
• Resolve customer concerns efficiently, escalating complex matters as appropriate
• Maintain detailed and accurate records of all customer interactions within internal systems
• Adhere to all company policies, procedures, and applicable regulatory requirements
• Contribute to customer retention and satisfaction by delivering consistent, high-quality service

Customer Service Representative