Fossil Americas ITR Manager
Switzerland Global Enterprise
Data Access Manager
Power Digital Marketing
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇲🇽 Mexico
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide best-in-class support for prospective clients during the Access & Integration process
- Work closely with the Revenue team and Analyst team
- Build rapport with prospective clients
- Guide clients through data access requirements
- Manage client onboarding environments
- Update internal documentation of access processes
- Employ AI technologies to enhance Access & Integration processes
- Utilize Power Digital's nova ecosystem
Requirements
- Proficiency in spoken and written English at an advanced level is required for this role
- Training and Onboarding Expertise: Experience in guiding customers through onboarding processes and conducting effective training sessions.
- Problem-Solving Experience: Background in addressing and resolving customer issues, ideally in a technical or software-related context.
- Analytical and Reporting Skills: Familiarity with using analytics tools for customer data analysis and reporting
- Experience using Google Sheets for administrative tasks
- Familiarity with the Access protocol for the following platforms a plus:
- Google Analytics
- Google Ads
- Meta Ads
- TikTok Ads
- Pinterest Ads
- Hubspot, Salesforce, and similar CRMs
- Klaviyo & similar ESPs
- Shopify & similar CDPs
Benefits
- Power Digital’s people and culture are at the core of our success, which is why diversity in our team’s backgrounds and experiences are paramount. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who strive to make an impact inside and outside of the workplace. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data access requirementsclient onboardinganalytics toolsGoogle SheetsGoogle AnalyticsGoogle AdsMeta AdsTikTok AdsPinterest AdsCRM
Soft skills
communicationproblem-solvingtraining expertiseanalytical skillsrapport building
