PowDevs

Customer Service Representative

PowDevs

full-time

Posted on:

Location Type: Remote

Location: Arizona • United States

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Junior

About the role

  • Handle inbound and outbound customer interactions via phone, email, and chat
  • Respond to inquiries regarding services, processes, and transactions
  • Resolve customer concerns in a timely and professional manner
  • Provide accurate information about properties, appointments, documentation, or next steps
  • Process transactions, requests, or updates in internal systems
  • Maintain detailed records of customer interactions
  • Collaborate with internal teams to escalate and resolve complex issues
  • Ensure a positive and professional customer experience at all times

Requirements

  • 1–3+ years of experience in customer service (real estate experience is a plus)
  • Strong verbal and written communication skills
  • Ability to multitask and manage high-volume inquiries
  • Basic computer proficiency (CRM systems, email platforms, MS Office/Google Workspace)
  • Strong problem-solving skills and attention to detail
  • Ability to work independently and manage time effectively
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer servicetransaction processingrecord keeping
Soft Skills
verbal communicationwritten communicationmultitaskingproblem-solvingattention to detailtime management