Poulin | Willey | Anastopoulo

Operations

• Lead and develop the team handling all client fund distributions.
• Oversee lien resolution, verification, petition drafting, check processing, and payouts.
• Review complex settlement files and ensure compliance with legal and regulatory requirements.
• Monitor KPIs such as accuracy, turnaround time, lien reductions, and audit results.
• Partner with attorneys, finance, and IT to improve workflows, reporting, and automation.
• Conduct audits and resolve escalations to maintain accuracy and compliance.

Disbursement Operations Director