Postal Packaging Limited

Support Engineer

• Deliver first class onsite and remote technical support to internal and external stakeholders
• Engage in call logging, detailed analysis, diagnosis, and resolution of incidents and service requests
• Support various projects including acquisitions, site migrations, and upgrades
• Travel to various Veezu locations across the UK as needed
• Manage technology assets ensuring correct administration of records and storage of assets
• Support company acquisitions or projects by assisting with the integration and migration of network services
• Provide on-call & out-of-hours support as necessary

Technical Support Engineer

Administration

• The accounts administrator will be responsible for the invoicing of certain account customers, query resolution and assisting in the standardisation of the invoicing process.
• Additionally, you will provide support with ad hoc requests such as tendering assistance and the set up of new customer accounts.
• Reporting directly to the Head of Commercial Support, this role will enable the standardisation of processes within the group and help drive a better quality of service for our account customers.

Technical Support Engineer

Accounts Administrator