Provide day-to-day leadership of internal operations across finance, HR, programs, and operations (technology, facilities, internal communications).
Supervise the Director of Programs, HR & Operations Manager, and Consulting CFO.
Partner with the External-Facing Co-Executive Director to ensure consistent organizational leadership, communication, and alignment with the strategic plan.
Foster a collaborative, inclusive, and nurturing staff culture that reflects FNC's mission and values.
Oversee financial planning, budgeting, and reporting in partnership with the Consulting CFO.
Staff and support the Finance Committee of the Board of Directors.
Manage facilities operations across FNC's four sites, including vendor relations, technology systems, and risk management.
Lead organizational systems improvements, including internal communications, data management, and administrative processes.
Supervising the HR & Operations Manager and provide leadership in talent management, policy setting, and compliance. Support recruitment, hiring, onboarding, and retention efforts. Ensure a supportive and equitable workplace environment aligned with FNC's JEDI values and goals.
Program Support: Supervise the Interim Director of Programs and ensure the successful implementation of programmatic goals in year two of the strategic plan. Lead or support the search process for a permanent Director of Programs, depending on timing and current needs. Support program evaluation and internal collaboration across departments.
Board Engagement: Co-plan and facilitate bi-monthly board meetings with the External-Facing Co-Executive Director. Serve as primary liaison to board members focused on finance, operations, and program oversight.
Requirements
Minimum 7 years of senior management experience in a nonprofit or mission-driven organization
Strong background in financial management, budgeting, and operations
Experience supervising diverse teams and fostering inclusive, collaborative work environments
Knowledge of HR best practices, employment law, and talent management
Demonstrated commitment to justice, equity, diversity, and inclusion
Excellent organizational, communication, and problem-solving skills
Familiarity with family support services, Boston communities, or human services organizations preferred